Senior Specialist, Aftersales Technology Projects

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Overview

As the Senior Specialist, Aftersales Technology Projects you will be managing high-impact Aftersales technology projects. You will be responsible for overseeing the full project lifecycle, from inception to delivery, while ensuring projects are completed on time, within scope, and align with Scout’s strategic objectives. You possess extensive experience in project management within the automotive industry, with a strong focus on Aftersales. This role reports to the Manager, Aftersales Technology & Solutions.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Connect with key internal stakeholders (IT, Aftersales, Digital Products) and external partners, including suppliers and Volkswagen Group entities to define requirements, deliverables, and expectations that align all parties toward common goals.
• Organize, facilitate, and document workshops and meetings to capture and understand Aftersales requirements, ensuring sessions are productive and result in clear, actionable insights.
• Manage large-scale, complex projects, by developing detailed roadmaps, timelines, and milestones that ensure timely delivery that meets business requirements.
• Active participation in IT-organized and led meetings.
• Utilize project management tools like Jira and Figma within an agile work environment (Scrum, or Kanban) for project execution.
• Strong background in backlog management, including the ability to identify, document, and prioritize tasks based on business needs and technical feasibility.
• Develop and maintain a comprehensive project landscape to track and steer multiple projects simultaneously, providing clear visibility and direction across all initiatives.
• Create detailed project documentation, including plans, status reports, and post-project evaluations, to ensure all activities are recorded and evaluated for continuous improvement.
• Identify root causes of project challenges and develop targeted solutions to keep projects on track and meet objectives.
• Communicate effectively, crafting compelling narratives to influence internal and external stakeholders, as well as various leadership levels.
• Work independently to drive projects from kickoff to closure in a global and multicultural environment, ensuring all objectives are met and stakeholders are satisfied.
• Support teams in prioritizing tasks, removing obstacles, and ensuring projects are completed on time and to the required quality standards.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina. 
• The responsibilities of this role require attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Project Management, Business Administration, Engineering, or a related field. PMP, Scrum Master or similar certification is a plus.
• 8+ years of proven experience in project management within a fast-paced environment, preferably in the automotive industry.
• German language proficiency is a bonus and will contribute to success in the role.
• Strong knowledge of Agile methodologies, with experience applying them effectively to different projects. (e.g., Jira, Confluence, Figma).
• Proficiency in Figma and experience in using it for project planning and design.
• Exceptional problem-solving skills and the ability to adapt to changing priorities and market conditions.
• Excellent communication skills with the ability to interact effectively with diverse stakeholders and team members.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
• A proactive, results-oriented approach with a passion for innovation and continuous improvement.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $135,000.00

Internal leveling code: IC8

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.