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Software Engineer - Comms Platform

GoTo Group

Karnataka, India (On-site)

Software Engineer - Comms Platform

2 Days ago • 2 Years +

About the job

Summary_{By Outscal}

About the Role

As a backend engineer on the Communications Platform team at Gojek, you’ll play a crucial role in enhancing how we connect with our users across various channels. Your work will involve tackling complex technical challenges. The solutions you develop will directly affect every Gojek customer.

What You Will Do

Collaborate with Communications Platform Tech Leads to develop and implement features that enhance communication efficiency and ensure high scalability
Takes ownership for the entire lifecycle of their stories: development, test, production, and subsequent fixes and improvements
Design and develop customized solutions that are scalable and generic, catering to the diverse needs of the platform’s clients
Maintain the security and integrity of the platform and its integrations
Performs code reviews that follow the standards and practices of the engineering handbook and that are recognized by their team as helpful
Actively review tracking and reporting system metrics with the team.

What You Will Need

2+ years of relevant experience, hands-on in either Golang or Java
The ability to go into depth and breadth across tech stack used in the product vis-a-vis backend services, data engineering, and infrastructure
Has worked on large scale event-driven microservices architecture with an active use of Kafka and can architect solutions based on this pattern
Is familiar with basic programming principles such as SOLID and TDD
Has intermediate experience with Linux and is able to troubleshoot issues
Understands why we need to test code and has implemented tests
Able to understand/discuss design and performance trade-offs in complex systems

About the Team

The Communication Platform team plays a pivotal role in managing and enhancing user interactions within the Gojek ecosystem. We are responsible for facilitating seamless communication between users and the platform, as well as between Gojek and its users, across a variety of channels including Chat, Call, SMS, WhatsApp, Push Notification and Email.

Our mission is to ensure that every message—whether it's a notification, a transactional update, or customer support—is delivered efficiently and effectively. We achieve this by building robust and scalable communication systems that handle millions of interactions daily, ensuring reliability, security, and a top-notch user experience.

In addition to managing these communication channels, we also focus on growing our user base through innovative marketing tools like Shuffle and Snippet. Shuffle allows us to deliver personalized content and offers to users at the right moment, while Snippet provides engaging in-app story format content that enhances the overall user experience.

Our team is made up of talented engineers, product managers, and designers who work together to create and maintain these systems. We thrive on solving complex challenges, innovating new features, and continuously improving our platform to better serve our users and the business.If you are passionate about building large-scale communication systems, working with cutting-edge technologies, and making a real impact on how millions of users interact with Gojek, then this is the team for you.

4 skills required for this role

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About The Company

GoTo Group

189 Active Jobs

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.

GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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Software Engineer - Comms Platform

About the job

SummaryBy Outscal

What You Will Do

What You Will Need

4 skills required for this role

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