Sort Analyst Supervisor
Job Summary
Job Description
Ninja Xpress, a leading last-mile delivery service in Indonesia since 2015, supports SMEs through various programs and flexible services with real-time tracking. This role involves monitoring and analyzing regional warehouse performance, collaborating with management to forecast volume and manpower needs, and managing budget allocation for warehouse operations. The analyst will recommend new warehouse processes to improve efficiency, resolve operational issues, and implement improvement projects. Key responsibilities include tracking and reporting monthly KPIs and operational performance, ensuring consistent monitoring of quality metrics, and proposing actionable improvements.
Must have:
- Bachelor's degree (min. GPA 3.0)
- 2+ years in logistics, operations, and performance analysis
- Proficient in Microsoft Office, data analysis
- Strong leadership, communication, problem-solving skills
- Analytical mindset, query tools, basic AI concepts
- Structural thinking, managing complex operational tasks
Good to have:
- Experience in process improvement
- English language proficiency
5 skills required
Job Details
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Responsibilities
- Monitor and analyze regional warehouse performance to meet operational goals.
- Work with Sort Regional Manager (SRM) to forecast volume, evaluate manpower needs, and ensure sufficient sort capacity.
- Manage budget allocation for hub renovations, relocations, consumables, and tools; conduct detailed budget analysis.
- Analyze and recommend new warehouse processes to improve efficiency.
- Collaborate with SRM and Sort Hub leads to resolve operational issues and implement improvement projects.
- Track and report monthly refutation KPIs and operational performance.
- Ensure consistent monitoring of quality and performance metrics, proposing actionable improvements.
Requirements
- Bachelor’s degree (min. GPA 3.0), preferably in Industrial Engineering.
- 2+ years of experience in logistics, focusing on operations and performance analysis.
- Proficient in Microsoft Office, data analysis, and process improvement.
- Strong leadership, communication (English preferred), and problem-solving skills.
- Analytical mindset with knowledge of query tools and basic AI concepts.
- Structural thinking and the ability to manage complex operational tasks.
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