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Sr. Product Manager, Safety Experience

California, United States (Hybrid)

Sr. Product Manager, Safety Experience

2 Months ago • 5 Years + • Product Design • Undisclosed

About the job

3 skills required for this role

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spark

innovation

cross-functional

Job Description

Our Mission

Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™"

Our Values

One Team, One Dream

We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.

Own It

We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.

Never Stop Learning

We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.

Spark Solutions

We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.

Embrace Our Differences

We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.

The Team and Role

We are looking for a Senior Product Manager to lead and develop the Safety Experience roadmap to:

- Foster healthy interactions among users and maintain a respectful community,

- Ensure our moderation user experiences are fair, transparent, and humane.

This role is part of our Integrity (Trust & Safety) team, working to make Tinder the safest place to meet new people.

Where you’ll work:

This is a hybrid role and requires in-office collaboration two days per week. This position is located in San Francisco, or Palo Alto, CA.

In this role, you will:

Lead, influence, and take responsibility for the strategy, outcomes, and execution of the Safety Experience roadmap.
Define the requirements, design, and delivery of user-facing features to improve member safety.
Create wireframes, narratives, and other illustrations to convey feature ideas and gather feedback.
Balance input from a wide variety of stakeholders with potentially competing ideas.
Collaborate with cross-functional partners, such as Marketing, Member Experience, Creative, Legal, Privacy, and X-Product teams, to increase user awareness of safe behaviors and access to safety resources.
Advocate for fair and transparent user experiences within our moderation and new feature development.
Gather insights from Consumer/UX Research and data analysis to inform decision-making.
Engage with industry associations and non-profit organizations for expert advice.

You’ll need:

Initiative and the ability to work independently, with 5+ years of experience in product design and management.
Deep empathy and curiosity about user safety issues.
Ability to think strategically and solve complex problems with structured approaches.
Experience delivering products from inception to launch by collaborating with multiple stakeholders.
Strong commitment to advocating for the Tinder user’s safety experience.
Exposure to Trust & Safety operations and User Generated Content (UGC) moderation practices.
Experience launching consumer-facing features across platforms (iOS, Android, and Web).
Strong analytical and design aptitude, with experience working with ML/AI teams to drive solutions.
Effective communication skills, including strong listening, verbal, and written abilities.

Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly.

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