UX Researcher, Qualitative, Google Pixel

2 Days ago • 4 Years + • Product Design

Job Summary

Job Description

As a UX Researcher (Qualitative) at Google's Pixel team, you will be responsible for identifying, defining, measuring, and optimizing factors that drive positive user experiences. This involves designing, conducting, and analyzing research to understand consumer needs and expectations using both qualitative and quantitative methods. You will connect behavioral and survey data, extract patterns to inform product decisions, and present findings to cross-functional teams. The role requires applying statistical and qualitative knowledge, collaborating effectively, and contributing to the development of world-class mobile experiences for Google Pixel devices and services. The work entails utilizing various research methods like field studies, interviews, and usability testing.
Must have:
  • Bachelor's degree in related field
  • 4+ years of applied research experience
  • Experience with research design & analysis
  • Strong communication & presentation skills
  • Understanding of user needs and behaviors
Good to have:
  • Master's or PhD in related field
  • Experience with mixed methods research
  • Experience in consumer electronics
  • Proficiency in statistical software

Job Details


Minimum qualifications:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.

Preferred qualifications:

  • Master's degree or PhD in Computer Science, Human-Computer Interaction, Psychology, Statistics, or a related field.
  • Experience with research design utilizing various methods (e.g., studies, contextual inquiry, surveys, etc.).
  • Experience with research questions within a given domain, and technical tools for the analysis of data.
  • Experience owning and delivering consumer focused research or mixed method solutions and driving results.
  • Experience working on a number of different research efforts or projects.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. The Google Pixel team focuses on designing and delivering the world's most helpful mobile experience. The team works on shaping the future of Pixel devices and services through some of the most advanced designs, techniques, products, and experiences in consumer electronics. This includes bringing together the best of Google’s artificial intelligence, software, and hardware to build global smartphones and create transformative experiences for users across the world.

Responsibilities

  • Identify, define, measure, and optimize the factors that drive positive Pixel experiences.
  • Design, conduct, and analyze research to understand consumer needs, values, and quality expectations through quantitative and qualitative methods and analysis.
  • Connect behavioral data with survey data, extract patterns from data sets to answer core business questions, and inform product decisions at scale.
  • Apply statistical, scientific, and qualitative knowledge to produce findings.
  • Work and communicate through reports and presentations in partnership with fast-paced cross-functional teams.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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