Technology Sales Support Manager

2 Months ago • 3-5 Years • Finance

About the job

Job Description

As a Technology Sales Support Manager, you'll drive revenue growth by providing technical expertise and support for CCH Tagetik solutions. You'll work closely with the sales team to understand customer needs and demonstrate the value of our software. Prior experience with industry-leading tools like Anaplan, Onestream software, SAP BCP/GR/SAC, and Oracle EPM is essential.
Must have:
  • CPM industry experience
  • Technical support experience
  • Presentation skills
  • Business analysis
Good to have:
  • SAP systems knowledge
  • Financial modeling
  • Cloud technology
  • RFP/RFI responses
Perks:
  • Comprehensive benefits
  • Tuition assistance
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Within Wolters Kluwer ESG division, we offer comprehensive tools and expert guidance to companies to help meet regulatory requirements to support sustainability efforts and manage ESG risks efficiently. The CCH Tagetik Corporate Performance Management expert solution connects finance and operational teams in a comprehensive platform built to automate all performance needs.

As the Technology Sales Support Manager, you will join a dynamic sales team, and you will play a critical role in driving revenue growth by providing technical expertise and support for our CCH Tagetik solutions. You will work closely with our sales team to understand customer needs, demonstrate the value of our software, and evangelize the CCH Tagetik solution in North America.

In this role you will report to the Director, Global Pre-Sales, and work from your remote home office.

Primary Duties and Responsibilities:

  • Shorten the sales cycle by delivering flawless standard and custom product demonstrations to mid and C-level executives in the Office of Finance.

  • Provide presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision.

  • Act as a technical resource for less experienced Sales Consultants.

  • Transform business requirements into Proof-of-Concept presentations.

  • Provide technical responses to RFPs/RFIs and other customer inquiries.

  • Develop and deliver high quality CCH Tagetik presentations and demonstrations.

  • Present and articulate advanced product features and benefits, product future direction and overall CCH Tagetik solutions.

  • Improve standard demo assets to ensure top-notch sales presentations.

  • Design, validate, and present Database & CCH Tagetik Cloud solutions to include advanced product concepts and future direction.

  • Lead colleagues and others in solving complex problems using sophisticated analytical thought to exercise judgement identifying innovative solutions.

  • Develop and manage references through high quality technical, professional client relationships.

  • Attend and present at industry conferences and tradeshows as required.

Qualifications:

Education:

  • Bachelor's degree in marketing, finance or technology-related field or equivalent work experience.

Experience:

  • Three to five+ years of Corporate Performance Management (CPM) industry experience working with industry leading tools such as Anaplan, Onestream software, SAP BCP/GR/SAC and Oracle EPM.

  • Prior Experience in a customer-facing role such as consultant, technical solutions engineer, or solutions architect with leading CPM tools.

  • Proven ability in performing rapid assessments of customers’ landscape and targeting use cases and deployment targets for Cloud technology. Ability to provide guidance in the evaluation of CCH Tagetik’s solutions.

  • Extraordinary presentation and public speaking skills.

  • Must have the ability to lead technical discussions and identify the right solution for our customer’s needs.

  • Versed and experienced with business analysis and financial modeling.

  • Strong Financial Acumen with experience interacting with financial professions within the office of CFO.

  • Understand the technical architecture of SAP systems is preferred.

Knowledge, Skills & Abilities:

  • Excellent communication skills

  • Strong presentation skills

  • Credible

  • Professional

  • Results-driven; Competitive

  • Detail-oriented

  • Able to multi-task

  • Comfortable interacting with c-level executives

  • Flexible and adaptable

  • Works well in team environment

  • Travel requirement of up to 40%.

  • #LI-Remote

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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