UX Program Manager, Google Cloud

7 Hours ago • 4-8 Years • UI/UX Design • $129,000 PA - $185,000 PA

Job Summary

Job Description

As a UX Program Manager at Google Cloud, you will leverage your project management expertise and passion for user experience to enhance product design used by billions. Responsibilities include project planning, milestone definition, risk assessment, insight generation, and deadline adherence. You'll coordinate UX Designers, Researchers, and other disciplines, collaborating with Engineering and Product Management to achieve UX team objectives and create innovative user experiences. This role requires strong communication, analytical, and cross-functional collaboration skills to drive continuous improvement in UX programs and processes. You will analyze data, propose improvements, and work with stakeholders to implement them, while also defining metrics that demonstrate UX impact.
Must have:
  • 4+ years program management experience in design/UX
  • 4+ years UX project experience
  • Experience in technical product program management
  • Excellent communication & analytical skills
  • Lead UX teams and build stakeholder relationships
  • Develop and implement UX process improvement plans
Good to have:
  • Product development lifecycle experience
  • Data analysis and improvement recommendations
  • Risk management expertise
  • Knowledge of technology trends
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 4 years of program management experience within design or UX organizations.
  • 4 years of experience with UX related projects and UX design, user research, or user centered development tools and methodologies.
  • Experience with program management in a technical product space.

Preferred qualifications:

  • Experience with the product development lifecycle.
  • Experience analyzing data and delivering recommendations for improvement.
  • Experience managing risks (e.g., operational, product, team health).
  • Knowledge of technology trends and issues.
  • Ability to work across organizational boundaries to define, manage, and prioritize work.
  • Excellent communication, presentation, and analytical skills, with the ability to communicate interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $129,000-$185,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Lead UX teams while building collaborative relationships with stakeholders across program work.
  • Develop a plan to assess continuous improvement opportunities for UX programs and processes, decide on the method to collect data, analyze the data for insights, propose improvements, and test them with stakeholders.
  • Provide input to defining metrics that drive a culture of user-centered development and demonstrate UX impact based on program needs, and facilitate alignment within UX.
  • Scale, prioritize and execute project plans thinking about how to optimize resourcing, time, and funding investment.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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