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UX Writer and Content Designer, Payments

California, United States (On-site)

UX Writer and Content Designer, Payments

2 Months ago • 4-4 Years • Product Design • UI/UX Design • Editorial • $111,000 PA - $163,000 PA

About the job

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Job Description

As a UX Writer and Content Designer at Google, you'll be a champion for Google design, crafting user-friendly text that makes products intuitive and enjoyable. You'll play a key role in shaping product experiences, crafting clear and concise content for various platforms and touchpoints, and driving a cohesive product narrative. You'll collaborate with designers, researchers, engineers, and marketing teams to ensure consistency and a unified voice across Google's products. You'll also be responsible for defining content strategies, developing best practices, and managing complex projects. You'll be working on Google Payments, ensuring that users have a seamless and secure experience whether they're making online payments, using tap-to-pay in stores, or managing their Google Pay account.

Must have:

Bachelor's degree or equivalent experience
4 years of experience in writing, editorial, marketing, UX writing, content design
Experience on UX-focused product writing and shaping content for multi-disciplinary projects
Experience with UX design-related jobs including researchers, product managers, engineers
Experience working with leadership to set goals and implement roadmaps
Provide direction and mentorship to writers and support peers
Strong writing and content design skills
Experience developing information architecture
Knowledge of online technology and related products, including web and mobile UI and tools
Familiarity with user experience research principles and practices

Good to have:

3 years of experience interacting with executive leadership
2 years of experience working in a complex, cross-functional technology organization
2 years of experience writing, editorial, marketing, or UX writing in an agency setting
Experience developing information architecture for complex documentation sets or product suites
Experience with localization and accessibility best practices

Perks:

Bonus
Equity
Benefits

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
4 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

3 years of experience interacting with executive leadership.
2 years of experience working in a complex, cross-functional technology organization.
2 years of experience writing, editorial, marketing, or UX writing in an agency setting.
Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
Knowledge of online technology and related products, including web and mobile UI and tools.
Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals. You’re also a content strategist, defining product outlook and narratives across multiple platforms and touch points. As a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences. You will drive guidelines and best practices, manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps. You will provide direction and mentorship to writers and support peers.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

The US base salary range for this full-time position is $111,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

Use writing and content design skills to create UI text that facilitates user navigation, as well on-boarding, promos, error messages, instructional materials, and other components of the user experience.
Drive outlook for product language and content across a product or subject-matter domain, and ensure cohesive product narratives. Document your strategies with guidelines, and establish best practices and strategy principles.
Manage projects from needs assessment to implementation. Identify opportunities, establish priorities, secure resources, and manage stakeholders.
Collaborate with designers, researchers, legal, marketing, product managers, and engineers. Influence and adapt to stakeholders and their feedback.
Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

View Full Job Description

$111.0K - $163.0K/yr (Outscal est.)

$137.0K/yr avg.

San Francisco, California, United States

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.