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Account Manager, Google Customer Solutions (English, Spanish)

Account Manager, Google Customer Solutions (English, Spanish)

1 Week ago • 2 Years + • Business Development

About the job

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

storytelling

Job Description

This Account Manager role at Google Customer Solutions requires fluency in English and Spanish to engage with local stakeholders. Responsibilities involve building and managing client relationships, understanding their business challenges and marketing objectives, and achieving business growth goals. This includes presenting Google advertising products/solutions, developing data-driven analyses and recommendations, and collaborating with internal/external stakeholders. The ideal candidate will possess strong communication, analytical, and relationship-building skills, and experience in advertising, sales, or marketing. The role focuses on helping small- and medium-sized businesses grow through effective use of Google's advertising platforms.

Must have:

Bachelor's degree or equivalent experience
2+ years in advertising/sales/marketing
Fluent in English and Spanish
Client relationship management
Achieving business growth goals
Data-driven analysis & recommendations

Good to have:

Experience with Google Ads
Channel sales experience
Strategic assessment of client success
Competitive selling and objection handling
Compelling narrative and storytelling skills

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
2 years of advertising, consultative sales, business development, online media environment, or a marketing role.
Ability to communicate in English and Spanish fluently to engage with local stakeholders.

Preferred qualifications:

Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
Experience launching and managing digital advertising campaigns in Google Ads and other digital marketing platforms.
Experience working with channel sales, advertisers, agencies, or clients.
Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
Ability to manage and prioritize a portfolio in an advertising or media sales context, and to achieve goals to drive growth.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, you will anticipate how decisions are made, explore and uncover the business needs of Google's key clients, and understand how the range of product offerings can grow their business. You will collaborate to set the idea and the strategy for how their advertising can reach users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
Work with internal and external stakeholders to ensure workflows and projects are completed on time.
Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
Build knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.