AES SAP OTC -DSD Manager Operate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Manager

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Job Summary -   

At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. 

Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences.  Our team of highly skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes.  With PwC’s Managed Services our clients are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes.  PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.  

Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.  

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work.  It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. 

Minimum Degree Required (BQ) *:  BE / B Tech / ME / M Tech / MBA 

Required Field(s) of Study (BQ): 

 

Preferred Field(s) of Study: 

Minimum Year(s) of Experience (BQ) *: 10-16 years of experience  

 

Certification(s) Preferred:  SAP Certification on SD Module and S/4 HANA Sales 

General skill set: -

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Configure and maintain SD functionalities, including Order Management & Fulfillment, Delivery Processing, Billing, Pricing and logistics. 

• Has configuration knowledge of Pricing, Order Management & Fulfillment, Billing, and Rebates. 

• Transfer business requirements into functional specifications and lead the development life cycle from blueprint to go-live, identifying any gaps and proposing solutions. 

• Perform impact analysis on existing markets and propose solutions for any identified gaps. 

• Develop interfaces for order booking and delivery processing. 

• Understand the dependency of AFS/Retail on MM and FI master data. 

• Experience in ABAP debugging to facilitate reverse engineering. 

• Work on large global projects with heavy customization. 

• Lead workshops related to business discussions and guide consultants in AFS SD. 

• Coordinate with various businesses, IT stakeholders, and cross-functional teams. 

• Possess excellent English communication skills. 

• Use feedback and reflection to develop self-awareness, personal strengths and address development areas.

• Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.

• Be involved in the financial metrics.

• Be actively involved in business development activities to help identify and research opportunities on new/existing clients.

• Contribute to the development of your own and team’s technical acumen.

• Use data and insights to inform conclusions and support decision-making.

• Adherence to SLAs, experience in incident management, change management and problem management.

• Develop new skills and strategies to solve complex technical challenges.

• Assist in the management and delivering of large projects.

• Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.

• Act to resolve issues which prevent the team working effectively.

• Keep up to date with local and national business and economic issues.

• Continue to develop internal relationships and the PwC brand.

• Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.

• Actively engage in cross competency work and contribute to COE activities.

• Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.

Required Skills: SAP OTC-DSD

• 10 to 16 years of hands-on experience on the SD module in Support/implementation projects 

• Extensive Knowledge on LMD/DSD presales and vansales scenarios.

• Well versed with LMD/DSD settlement process

• Expertise in ITSM process, managed the large team of OTC workstream, set the example for the team.

• Adherence to SLAs, experience in incident management, change management and problem management

• Be flexible to work in 2nd shift (2 pm IST to 11 pm IST)

• Lead the Managed Services team, provide status reports to clients on daily incidents/changes/service requests.

• Good Experience in Stakeholders management. Experience in working multi vendor setup and leading the discussion with client stakeholders.

• Experience in Hybrid ways of working

• Support/Implementation experience should be in S/4 HANA

• Thorough understanding of business process – Make To Order (MTO), Make To Stock (MTS), Consignment, Third Party Sales, Intercompany Sales, Rebates, Credit Management, Billing Plans, Shipment etc.

• Hands-on experience in S/4HANA functionalities – Business Partner, Advance ATP (AATP), Condition Contract and Settlement Management (CCM), BRF+ Output Management etc.

• Good knowledge of Contract & Sales Order Processing, Delivery Execution, Invoicing, pricing procedures, taxes etc.

• Hands on experience in configuring / defining the following in the SD module: 

• SAP SD- Order Management

• SAP SD- Various Pricing techniques

• SAP SD- Delivery

• SAP SD- Shipment

• SAP SD- Billing

• SAP SD- Outputs/BRF+ controls

• SAP SD- Credit Management

• SAP SD- Settlement Management

• SAP SD- Sales business process such as Third-Party Sales, Intercompany Sales, Cash Sales, Rush orders, Individual purchase orders, Stock Transport orders

• Excellent skills in Project Management, Functional business analysis and development methodologies.

 

Preferred Skills:

• SAP Certification on SD Module and S/4 HANA Sales 

• Experience in integrating with SAP Transportation Management (TM)

• Strong understanding of integration with other modules like 

• FI/CO

• MM

• PS

• HR

• Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge

• Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC,LSMW etc.

• Having implementation experience would be added advantage

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date