Alternative Investments Services Specialist

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Alternative Investments Services Specialist

Locations: London | Hybrid

SS&C Intralinks

A growth-oriented business unit of SS&C, Intralinks is a technology leader in M&A, Alternative Investments and Banking & Securities markets. Our solutions facilitate 1/3 of the world’s global M&A deal flow and 50% of the private equity raised globally.

Intralinks Video

Get To Know The Team:

The Intralinks Alternative Investments Services Team is the strategic growth lever for the company. By enabling Intralinks customers (and potential customers on competitor systems) to upgrade to the latest Intralinks products and services, you will be the tip of the spear for the companies’ growth in 2024 and beyond. You’ll be part of a Global Team of experts in the Intralinks platform, FinTech, and cutting-edge new technologies.

In this role you will be responsible for leading, directing, and providing delivery of Intralinks data Upgrades, which directly impacts the delivery of successful Intralinks upgrade projects within budget and on time. You will act as the primary point of contact in dealing with customer historical data. You will help retrieve their historical data, transform it, and help review it with them prior to their transition to the new Intralinks product.

You will also be responsible for working with customers to scope, build and deliver the new suite of Alternative Investments Services that we are rolling out globally.

What You Will Get To Do:

• Work with customer subject matter experts and Intralinks project team to identify, define, collate, document, and communicate data migration requirements
• Conduct deep dive data analysis of the customer current state to validate customer requirements and define the scope of the Upgrade
• Strategize and plan the entire legacy system to new Intralinks product migration considering risks, timelines, and potential impacts
• Work with the customer to map legacy data to new Intralinks product.
• Analyze and cleanse data where necessary
• Oversee the direct migration of data, which may require unexpected adjustments to the process and schedule
• Provide regular status updates to customer and Intralinks migration teams
• Oversee the quality control process to ensure all data has been migrated and accounted for
• Document everything from the strategies used to the exact migration processes put in place—including documenting any fixes or adjustments made
• Report any issues encountered to Intralinks support
• Conduct regular meetings with the product management team to prioritize and resolve issues that are critical to the success of the migration process
• Develop best practices, processes, and standards to continuously improve the Intralinks data migration process
• Ensure compliance with regulatory requirements and guidelines for all migrated data
• Identify services opportunities and work with cross functional stakeholders to design and deliver new and existing solutions

What You Will Bring:

• Bachelor’s degree in information management systems, computer science, or related field, or related work experience
• Excellent track record of building strong client relationships
• Relevant experience in either software implementation or data migration
• Exceptional attention to detail in data
• Strong data skills – analysis, transformation, validation & problem-solving skills
• Ability to maintain data integrity and evaluate logical cohesion during complex data transformations
• Strong Excel skills (XLookups, Pivots, Data Sources, Queries)
• Working knowledge of Python scripting – setting up environments, modifying, and testing code
• Familiarity with operation of SQL databases and query structure
• Experience working with clients as a technical resource and communicating difficult concepts
• Experience working with clients to keep projects focused, on track, and on time
• Experience in requirements gathering, pre-sales and the delivery of professional services

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.