Application Support Group Agent (Multilingual)

Position

Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.

We seek a motivated, technology-oriented candidate to join our New Accounts Team in Budapest, Hungary. The Application Support Group Agent in the New Accounts team will assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate and express a positive attitude when speaking to callers. 

Responsibilities

• As a member of the New Accounts team, you will process institutional and retail client applications daily.
• You will review documentation related to new account openings per European regulations.
• Correspond with clients, sales representatives and client service representatives.
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening
• Follow internal policy and procedures when dealing with various account-related tasks.

Qualifications, Skills & Attributes

• Education: Commercial apprenticeship and/or equivalent experience
• Personality: Self-confident, able to work independently and multitask
• Languages: Fluent in English, with Russian knowledge. 
• Basic PC knowledge, Internet navigation

Company Benefits & Perks

• Discretionary annual bonus (cash and stock)
• Private healthcare insurance
• Free recreational pass (AYCM XL package)
• Daily food allowance in the office
• Monthly BKK pass
• Hybrid way of working (2 days home office/week)
• Modern office in the heart of Budapest with free amenities
• Great atmosphere with friendly and exceptional colleagues and frequent company outings.

*The benefits package will be reviewed regularly and may be subject to change.