Area Sales Manager

1 Minute ago • 5-7 Years

Job Summary

Job Description

The Area Sales Manager drives sales execution and merchant growth by maintaining relationships with top merchants and overseeing sales operations. They analyze market dynamics, identify key challenges, and develop strategic focus areas. The ASM mentors the sales team, provides coaching, ensures compliance, and collaborates to maximize merchant success. Responsibilities include designing a merchant strategy, managing team performance, identifying sales opportunities, building merchant relationships, and aligning sales strategies with company objectives. They also escalate issues when needed. The Area Sales Manager will work within direct command of Area Head and matrix collaboratively with the region sales team. ASM regularly visits with AM & AE to their assigned merchants across their areas to see what really happened on the ground as well as providing advance advice to them in increasing transaction overtime.
Must have:
  • Bachelor's degree in any field and willing to relocate.
  • 5-7 years of experience in mid-to-senior management.
  • Strong network and knowledge about the city.
  • Excellence in maintaining relationships with key partners.
  • Strong business sense and understanding of markets.
  • Strong leadership and interpersonal skills, managing a team.
  • Strong written and communication skills, fluent in English.

Job Details

About the Role:

Area Sales Manager drives sales execution and merchant growth by maintaining relationships with top merchants, overseeing sales operations, and ensuring flawless execution in their area. They analyze market dynamics, identify key challenges, and develop strategic focus areas. Additionally, they mentor the sales team in their respective area, provide coaching, ensure compliance, and collaborate cross-functionally to maximize merchant success. 

What you will do:
  • Design an overall merchant strategy (encompassing both hunting and farming motion) for the Area, followed by implementation and execution of the plan to ensure business objectives are achieved
  • Oversee and manage the performance of his/her team (consisting of at least AE & AM), including:
  • Review team performance and take corrective actions to achieve target
  • Cascade strategy from RSH & Sales Strategy HQ to the team & lead the execution for the Area
  • Coach AE & AM to Identify new sales opportunities within existing merchant accounts by up-selling and cross-selling existing products
  • Support his/her team to problem solve issues happening in their area, especially issues happening at critical merchants
  • Regularly do coaching & mentoring for the team members
  • Identify key/critical merchants in the Area and:
  • Build and maintain relationships with these merchants
  • Give additional support to the AE/AM managing the merchants to problem solve issues experienced by these merchants
  • Work with relevant stakeholders in the region/area to ensure that sales strategies & merchant activities are aligned with the overall regional and nationwide company objectives. This would include supporting the RCE team to translate consumer behavior, market insight, field situation, and market trend within the district to refine the overall region strategy.
  • Know when to escalate & ask help from RSH for bigger issues
  • What you will need:
  • Bachelor's degree in any field (Top tier University is preferable) and willing to relocate to another city
  • 5-7 years of experience within mid-to-senior management function (FMCG, SMB Banking and Telecom company)
  • Strong network and knowledge about the city
  • Excellence to bridge, develop and maintain good relationships with key partners such as but not limited to local/regional government stakeholders, 3rd party partners, merchant associations, communities
  • Strong business sense and have good understanding of the markets, customers, and competitors
  • Strong leadership and interpersonal skills, experienced in managing a big team, as well as strong in people development and mentoring / coaching
  • Strong written & communication skills, fluent in English and Bahasa Indonesia
  • Fact-based/number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment
  • About the team:

    Area Sales Manager (ASM) will work within direct command of Area Head and matrix collaboratively with the region sales team on some projects. You will lead the Sales team consisting of Account Manager (AM) & Account Executive (AE). As ASM regularly visits with AM & AE to their assigned merchants across their areas to see what really happened on the ground as well as providing advance advice to them in increasing transaction overtime.

    About GoTo Group
    GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

    About Gojek 
    Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

    About GoTo Financial
    GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

    GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

    #LI-ONSITE

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