Principal Software Engineer, Fulfilment

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfillment Tech team is a core pillar of Grab, powering our ability to serve customers and partners across Southeast Asia's diverse businesses and marketplaces. We specialize in building high-throughput, real-time distributed systems, enhanced by machine learning, to handle hundreds of millions of daily requests. Our mission is to create best-in-class products and experiences for our driver partners, driving higher adoption, engagement, and satisfaction. We focus on enhancing driver efficiency and earning potential, ensuring they can fulfill customer orders-rain or shine-while enabling efficient, sustainable marketplaces through smart, partner-friendly pricing models. This is a fully onsite role based in Jakarta, Indonesia, reporting directly to our Head of Engineering. We welcome overseas candidates who are open to relocating to Jakarta to join our mission at the heart of Southeast Asia.

The Critical Tasks You Will Perform

• Design and write backend or frontend code to improve the availability, scalability, latency, and efficiency of Grab's range of services or mobile applications. Participate in both code and design review.
• Contribute to the development of technical strategies and roadmaps for the Fulfilment domain, aligning with broader team goals.
• Oversee end-to-end development of your team's products, including ownership of the team's infrastructure using Terraform, building and scaling backend services, designing efficient backend service interactions, and performing root cause analysis investigations.
• Engage in Driver app stability investigation, application performance analysis, tuning, and optimisation. Be part of on-call rotation for your team's products and services, and participate in post-mortems for any incidents.
• Work in a regional organisation with offices across different countries and cultures, facilitating collaboration across these diverse teams. Collaborate with product managers, data analysts, and product designers to implement products and features, and test their impact on business metrics.
• Lead junior engineers, fostering a culture and continuous improvement within the team.
• Recommend new technologies, frameworks, and tools that can enhance the team's productivity and the quality of Grab's services. Drive innovation by researching and prototyping new technologies and approaches to solve complex fulfilment challenges.
• Contribute to the broader tech community through knowledge sharing, writing technical blog posts, and participating in relevant conferences or meetups.

What Essential Skills You Will Need

• Fluent in English, with a conscientious, and teamwork, and a positive and optimistic outlook.
• 8+ years of working experience on mobile application development
• Strong computer science fundamentals including data structures, algorithms and multithreading, relational and non-relational databases
• Proficient with at least one language commonly used language for backend or frontend development.
• Demonstrate an understanding of cloud infrastructure with hands-on experience being.
• A degree in computer science, software engineering or related fields
• Experience with high-speed distributed computing frameworks like Apache Flink
• Experience with Kubernetes, Dockers.
• Experience writing real-time input signals for a Machine learning Model is a big plus.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.