Software Analyst, Engineering & Solution Associate

5 Months ago • 3 Years + • Software Development & Engineering

Job Summary

Job Description

The Senior Software Analyst, Engineering and Solution role involves leading technical project teams and managing the HR system and its ecosystem within GoTo's IT PAC (People and Culture) team. Responsibilities include technical project planning, development, and modification of HR systems, as well as providing support for Workday and its downstream/upstream systems. The role requires Workday configuration skills and deep involvement in projects delivering human capital technology solutions, ensuring alignment with GoTo's goals and values. Key duties involve technical design, configuration, and deployment of HR Systems, developing IT architecture plans and technology roadmaps for the HR ecosystem, creating automated testing scripts, and ensuring Workday design adheres to security, risk management, and documentation policies. The position also entails strategizing, monitoring, and providing technical support for the PAC ecosystem, leading technical teams, and assessing application roadmap versions with proper testing.
Must have:
  • 3+ years experience implementing/maintaining HR System & Projects
  • Manage technical implementation with IT, business, and support teams
  • Manage Support Team and own troubleshooting escalations
  • IT Application Development principles (SDLC) & architectures
  • Agile PI events, sprints, release management
  • Excellent verbal & written communication
  • Strong leadership & organizational skills
Good to have:
  • Workday experience (integrations, data migration, reporting, access role)
  • Workday Interface, Reporting & Dashboard knowledge
  • Workday Security, Access, Enterprise Change Management knowledge
  • Knowledge of Audits, Application security & data privacy reviews
  • Expertise in building integration and application framework
  • Understanding of HR functional & Workday functionality
  • Experience in successful engagement with businesses and functions

Job Details

About the Role

As Senior Software Analyst, Engineering and Solution, you will lead and manage technical project team and be an instrumental cog in the IT PAC (People and Culture) team of GoTo and own everything related to HR system and its ecosystem. Collaborating with other IT Stakeholders, for example Infrastructure, Security, and other Functional teams, you will be responsible for overall technical project planning, development and modification of HR Systems, providing support for Workday with downstream/upstream systems. You will have ample opportunity to flex your Workday configuration skills, and dive deep into projects that deliver exceptional human capital technology solutions, ensuring everything we do works in harmony with GoTo’s goals and values.

What You Will Do

    • Responsible for technical design, configurations and deployment of HR Systems, including Workday solutions and interfaces based on business needs
    • Collaborate with Enterprise Architecture team to develop detailed IT architecture plans and technology roadmap as it relates to HR ecosystem
    • Collaborate with PAC functional owners to develop automated testing scripts
    • Ensure overall design and configuration of workday adheres to security, risk management controls, policies, and fully documented
    • Strategize, monitor, and provide technical support on the PAC ecosystem
    • Accountable to lead & align the technical team and drive for results
    • Monitor, review and assess on PAC ecosystem application roadmap version, ensure proper test are performed

What You Will Need

    • At least 3+ years of experience in implementing/maintaining HR System & HR Projects, Workday is a plus (integrations, data migration, reporting and access role, etc)
    • Experience in managing technical implementation with a strong ability to work with related organizations within IT, business, and project support teams
    • Experience in managing Support Team and establishing strong relationships across teams and business users, including managing and own the troubleshooting escalation processes
    • Knowledge of Workday Interface, Reporting & Dashboard, Security, Access, Enterprise Change Management Process, Audits, Application security & data privacy reviews is a plus
    • Demonstrated expertise of building integration and application framework
    • Have an understanding of HR functional & Workday functionality expertise with ability to contribute effectively in design discussions considering long term support
    • Strong understanding of IT Application Development principles (SDLC) & architectures with proven experience in supporting Agile PI events, sprints, and the release management processes
    • Excellent verbal & written communication skills and proven track record of successful engagement with Agilent businesses and functions
    • Strong leadership & organizational skills with the ability to deliver in a fast-paced, results driven environment

About the Team

Our IT PAC (People and Culture) Team is part of the larger IT Enterprise Systems Team under the CIO Organization. This larger team, which has more than 50 team members globally, oversees all internal and enterprise systems for GoTo's businesses, including (but not limited to) finance, people services, productivity, sales, operations, internal security access, authentication, account authorization, account audits, and emails. For instance, should you have a question about how to do automation or how to authenticate your work email  with a particular app/service, We are your people!

We are a tight-knit group made up of folks who love to play soccer, tennis, cook, enjoy reading great books, and getting together to just hang out over coffees or iced-teas.  We work hard and play hard, and believe it or not, we actually enjoy each other’s company!

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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