Associate Threat Response Analyst

undefined ago • All levels • $60,000 PA - $90,000 PA

Job Summary

Job Description

As a Threat Response Analyst, you will join the Mimecast Messaging Security organization, supporting on-demand threat resolution for customers. This involves providing prompt feedback and intelligence on email-borne threats, remediating them from email environments, and implementing detections to prevent future incidents. The role focuses on proactive threat detection, updating security layers, and ensuring Mimecast's sending reputation. You'll work with cutting-edge technologies, contribute to projects with real customer impact, and benefit from formal learning, comprehensive benefits, and a hybrid work model.
Must have:
  • Analyze phishing/malicious email campaigns to identify IOC's
  • Categorize email threats and determining the best means of updating detection
  • Provide email security advice, expertise, and remediation to our customers
  • Understand security policies within the Mimecast Administration Console and providing configuration suggestions to customers
  • Research and investigate the latest security threats and their potential impact to Mimecast customers
  • Work with security vendors around threat detection techniques and remediation
  • Identifying opportunities for improved processes and systems
Good to have:
  • Some experience working with the Mimecast platform
  • Some experience working in a Security Operation Center (SOC)
Perks:
  • Formal and on-the-job learning opportunities
  • Comprehensive benefits package
  • Opportunities to work with cross-functional teams
  • Hybrid working model

Job Details

We're your dream security team!

As a Threat Response Analyst you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment to reduce dwell time, and put the appropriate detections in place to prevent further incidents from occurring. The role may require working afternoon/evening shifts and being part of a rotation for holiday support.

Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.

The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.

Messaging Security works closely with research and development, as well as customer support. We are a global team that spans three continents.

What You'll Do:

  • Analyze phishing/malicious email campaigns to identify IOC's
  • Categorize email threats and determining the best means of updating detection
  • Provide email security advice, expertise, and remediation to our customers
  • Understand security policies within the Mimecast Administration Console and providing configuration suggestions to customers
  • Research and investigate the latest security threats and their potential impact to Mimecast customers
  • Work with security vendors around threat detection techniques and remediation
  • Identifying opportunities for improved processes and systems

What You'll Bring:

  • Working knowledge of messaging (email traffic management) and routing
  • Experience and understanding of email security technologies
  • Strong understanding of Domain Name System (DNS)
  • Strong understanding of SMTP, SSL/TLS, POP3, IMAP, TCP/IP
  • Ability to translate complex technical capabilities into management-friendly responses
  • Curiosity about the infrastructure of phishing/malicious email campaigns
  • Some experience working with the Mimecast platform would be preferred
  • Some experience working in a Security Operation Center (SOC) would be preferred
  • Experience working with email/malware detection and blocking techniques
  • Experience working with threat intelligence platforms
  • Experience working within SaaS environments

What We Bring

Join our Messaging Security team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

Mimecast is on a path of steady and healthy growth as a company, investing in people like you who bring the skills and expertise to raise our technical expertise, operational maturity, and customer success to the next level. Your contributions are important! Every voice and action matters.

Mimecast offers formal and on-the-job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly – opportunities to work with cross-functional teams to build your knowledge!

Our Hybrid Model:

We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

  • Fosters a culture of collaboration, communication, performance, and learning.
  • Drives innovation and creativity within and between teams
  • Introduces employees to priorities outside of their immediate realm.
  • Ensures important interpersonal relationships and connections with one another and our community!

The US base salary range for this position is $60,000-$90,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, incentive plans, and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

#LI-CS1

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

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About The Company

We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver – and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.

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