Body Repair Service Advisor, Oakleigh
Job Summary
Job Description
Tesla's Body Repair Program seeks a Service Advisor in Oakleigh, Australia. Responsibilities include liaising between customers and the body shop, managing vehicle arrival and repair processes, coordinating rentals, updating customers, reordering materials, and reviewing repairs. The role requires strong communication, organization, and administrative skills, with experience in automotive collision repair and I-Car Australia certification preferred. The advisor will work closely with technicians and other body shop staff to ensure efficient and high-quality repairs, upholding Tesla's standards for excellence.
Must have:
- 3+ years automotive collision repair experience
- I-Car Australia certification (a plus)
- Excellent communication skills
- Microsoft Office experience
- Valid Driver's License
- Willingness to train others
4 skills required
Job Details
What to ExpectWhat You’ll Bring
Join Tesla's ground-breaking Body Repair Program and redefine the automotive repair industry. Utilize cutting-edge tools, advanced materials, and eco-friendly processes to restore Tesla vehicles to their original glory. Shape the future of mobility alongside industry-leading professionals and receive continuous training. Be part of the Tesla revolution where innovation, sustainability, and exceptional craftsmanship converge.
What You’ll Do- Maintain work schedule
- Liaise between Customer Claim Specialists and the Body Shop
- Prepare vehicle arrival
- WARP and CCC administration arrival
- Communicate with customers and meet expectation
- Coordinate rental car and hand off
- Provide update on vehicle’s status
- Reorder material and supplies
- Review repair and delivery
- Perform other related duties as assigned
- 3+ years of experience in the automotive collision repair industry is a plus
- Any certification in I-Car Australia is a plus
- Valid Driver’s License and a good driving record
- Excellent written and verbal communication skills as well as the ability to follow instructions well
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work
- Microsoft Office experience preferred
- Must be willing to train others
- Must be comfortable working in a collision shop environment
- Ability to work independently in limited supervision environments
Tesla Body Repair is also hiring: Technicians, Painters, Estimators, Parts Advisors & Detailers.
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