Candidate Partnerships Coordinator

Role: Candidate Partnerships Coordinator 

Location: Kuala Lumpur, Malaysia

Job type: Full time, permanent – hybrid

This position offers a hybrid work model, allowing flexibility between working from home and our office.

Typically, employees are expected to work 2 days in the office per week.

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

As a Candidate Partnerships Coordinator , this is what you’ll be doing:

QS Student Recruitment events is hiring 2 new Candidate Partnerships Coordinators to join their team. Working on the QS Connect product, this position plays a vital role in matching highly qualified prospective students with Universities that fit their academic profile and career ambitions! 

This varied role requires exceptional communication skills as well as an ability to problem solve and innovate as the product continues to make great strides towards automation. 

Role responsibilities 

Candidate Assessment and Support  

• Review a high volume of Resumes/CVs and profiles of candidates who have registered for our international events, assessing their suitability against specifications for a range of international universities.  
• Provide specialist MBA and Masters consulting services to candidates, including advice on programs, specialization opportunities, rankings, and entry requirements.  
• Use LinkedIn to run background and suitability checks, supplementing existing information if necessary.  
• Contact candidates via email campaigns and phone calls to understand their MBA and Masters requirements.  
• Draft candidate shortlists according to the entry criteria of each school.  
• Follow up with candidates and encourage them to book interviews with Business Schools, ensuring a high conversion rate.  

Relationship Management and Collaboration  

• Act as a client relationship manager for an assigned number of international business schools and MBA programs, maintaining constant contact, customer service, and relationship building.  
• Advise and assist business schools, clients, and other stakeholders with the Connect selections process and system.  
• Obtain and update candidate selection criteria from business schools to develop in-depth program knowledge.  
• Attend Connect events globally, as required.  

Process Improvement, Innovation, and Additional Duties  

• Process a high volume of registrations within a time-sensitive environment.  
• Offer ideas and suggestions on ways to innovate and improve the Connect product from both back and front-end processes.  
• Any other duties that come from your manager and fall under the scope of your department. 

Key skills and experience 

• Strong analytical skills for assessing candidate suitability and creating shortlists.  
• Excellent problem solving skills  
• Ability to handle a high volume of work in a fast-paced, time-sensitive environment.  
• Experience in customer service.  
• Ability to adapt and thrive in a dynamic, global environment.  
• Strong organizational skills and attention to detail.  
• Familiarity with higher education sector (Desired) 

Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 20 days annual leave, plus public holidays
• Generous maternity and paternity leave
• Access to an Employee Assistance Programme (EAP) and MiCare health
• A vibrant social environment and multicultural and multinational culture

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave 
• Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme    
• Brand new breakout and relaxing spaces in office

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. 

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