Client Partner

WongDoody Seattle is looking for a full-time, highly motivated and enthusiastic Client Partner (also known as Account Supervisor) to work on a major retail telecom client. The ideal candidate is a poised, quick-thinking leader and team-player with a dynamic personality. Bonus points if you’re tough as nails, charming as heck, and have a fabulous sense of humor.

Do you thrive on growing your client’s business and making it better? 

Are you famous for your ability to “make friends and influence people”? 

Do you enjoy inspiring and motivating others?  

Do you have the confidence to leave your ego at the door?  Do you know how to have fun? 

Then read on for more details.

WHAT YOU'LL DO

• Act as key day-to-day strategic partner and agency point of contact to Clients.
• Keep projects on-brand and on-strategy using brief as north star, supporting both Clients and internal team at brief level as necessary.
• Collaborate internally to find value-add insights/opportunities and solutions to Client needs, including prioritization of workload.
• Be a thought leader on the category and competition and proactively bring new thinking to your Clients and to the team as inspiration.
• Manage development and execution of a variety of retail projects including but not limited to PDF, print and digital deliverables.
• Prioritize and multi-task to facilitate an efficient flow of work for yourself and people you manage.
• Manage at one or two direct reports, regularly providing guidance at brief level, support for escalation, and thought leadership.
• Establish, improve and maintain processes and documents across departments for reference, training, and ongoing improvements.
• Work closely with strategist and creative teams to develop integrated creative briefs.
• Make sure all client expectations and deliverables are met accurately, on time, and with a smile on their faces.
• Support team and contribute to weekly meetings to keep team apprised of changes, and priorities in status meetings, team meetings and weekly training sessions.
• Collaborate closely with manager, and peer level associates on overarching workload, team initiatives, process improvements, etc.
• Report to the AVP regularly keeping them updated, and informed in daily and/or weekly check-ins.
• Proactively identify areas of growth for the agency, including new process recommendations, new business building ideas, and cross-departmental, and cross-agency collaborations.

WHAT YOU'RE LIKE

• An excellent problem-solver with the ability to maintain a positive attitude with team members and Clients in stressful situations.
• Highly organized with the ability to handle a large number of projects simultaneously and complete them on time with the highest level of quality.
• A people person with excellent ability to develop a strong, friendly, and trusting relationship with your clients.
• A team player willing and able to toggle between member and leader as the day dictates.
• Curious and engaged. Are interested in advertising, design, wireless industry, retail, research and trends.
• A sense of humor!

WHAT YOU'VE GOT

• 5+ years of experience in account management experience within agency or marketing environment. Background in retail and/or telecom category preferred. 
• Organizational skills and attention to detail. Ability to handle a large number of projects simultaneously and complete them on time with the highest level of quality.
• Understanding of integrated production and the ability to lead various productions from start to finish.
• Ability to thoughtfully evaluate creative work from both a strategic and execution perspective.
• Excellent verbal and written skills.
• Empathy and drive to grow and inspire your team, and connect with Clients and team members outside your department.
• Confident and persuasive presenter able to thoughtfully convey information to stakeholders at all levels
• Ability to carefully listen and process input from either Client or Agency and question it to assure validity versus other alternatives.
• Bachelor’s degree in advertising, marketing, communications, or a related field desired.

TO APPLY: For full consideration please upload both a resume and cover letter.

THE PERKS

We’ll pay you to come work here, because we’re generous like that. Our salary range for this role is $90k-$100k, but on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, dental and vision insurance, 401K with company match, extended holidays, flexible summer hours, and volunteer time off to name a few.

ABOUT US

We are WongDoody. 2000 innovators, creators and designers in 22 studios across the world. 

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

Join our global team: http://www.wongdoody.com/careers/

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.

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