The Creator Operations Manager at CapCut will empower, engage, and support a sub-cohort of PGC creators.  Responsibilities include identifying potential creators, building relationships, and boosting high-quality content submissions.  The role involves analyzing creator needs, collaborating with cross-functional teams to enhance the creator journey, and planning/executing product features.  Success requires exceptional communication, project management, and a proactive, goal-driven attitude.  The ideal candidate has a strong passion for content creation and understands creators' needs. Experience in creator/content/event operations is preferred.

<p>Where imagination meets innovation, delivering limitless gaming experiences.</p>

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<div class="jobDetail__1UFk5 jobDetail" style="transform: translate(0px, 0px); opacity: 1;"><div class="block-title">Responsibilities</div><div class="block-content">About CapCut
CapCut team's mission is to inspire video creation by providing users with a wide range of video editing functions and easy-to-use video templates. We aim to build the best and most localized editing experience, to help users catch up with the trend and express themselves.

Responsibilities
1. Empower Creators: Lead the onboarding, engagement, and support of a sub-cohort of PGC creators, ensuring they thrive on our platform. Tasks include identifying potential creators, building relationships, and increasing high-quality content submissions.
2. Solve Challenges: Analyze creator needs and pain points using qualitative and quantitative insights. Work with cross-functional teams to enhance the creator journey (tools, reviews, traffic) and implement tailored solutions.
3. Shape the Ecosystem: Plan and execute product features suited to creators’ needs. Collaborate with regional teams  to ensure smooth execution, provide actionable feedback, and support creators through innovative tools and resources.</div><div class="block-title">Qualifications</div><div class="block-content">Minimum Qualifications
1. Fluent in English, with the ability to navigate a global, English-speaking work environment.
2. Bachelor’s degree or higher, with a strong passion for content creation and a deep understanding of creators’ needs. Previous experience in creator/content/event operations is highly preferred.
3. Exceptional communication, collaboration, and project management skills; a goal-driven, self-motivated attitude.
4. Resilient and adaptable to fast-paced work environments, with high standards and a proactive mindset.

Preferred Qualifications
1. Bonus points for being a content creator yourself or a frequent user of international content platforms.</div><div class="block-title">Job Information</div><div class="block-content block-content-jobinfo"><div class="job-info-item__UZSBL job-info-item-lang__3Il6m"><span>【For Pay Transparency】Compensation Description (Annually)</span><div class="template__2vEr7"><div class="editor-content" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'PingFang SC', 'Hiragino Sans GB', 'Microsoft YaHei', 'Helvetica Neue', Helvetica, Arial, sans-serif, 'Roboto', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; color: #1f2329; word-wrap: break-word; white-space: pre-wrap;"><p style="font-size: 14px; text-align: left;">The base salary range for this position in the selected city is $90000 - $140000 annually.<span>​</span></p><p style="font-size: 14px; text-align: left;">Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.<span>​</span></p><p style="font-size: 14px; text-align: left;">Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).<span>​</span></p><p style="font-size: 14px; text-align: left;">The Company reserves the right to modify or change these benefits programs at any time, with or without notice.<span>​</span></p><p style="font-size: 14px; text-align: left;">For Los Angeles County (unincorporated) Candidates:<span>​</span></p><p style="font-size: 14px; text-align: left;">Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:<span>​</span></p><p style="font-size: 14px; text-align: left;">1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;<span>​</span></p><p style="font-size: 14px; text-align: left;">2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and<span>​</span></p><p style="font-size: 14px; text-align: left;">3. Exercising sound judgment.<span>​</span></p></div></div></div><div class="job-info-item__UZSBL job-info-item-lang__3Il6m"><span>About Us</span><div class="template__2vEr7"><div class="editor-content" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'PingFang SC', 'Hiragino Sans GB', 'Microsoft YaHei', 'Helvetica Neue', Helvetica, Arial, sans-serif, 'Roboto', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; color: #1f2329; word-wrap: break-word; white-space: pre-wrap;"><p style="font-size: 14px; text-align: left;">Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.<span>​</span></p></div></div></div><div class="job-info-item__UZSBL job-info-item-lang__3Il6m"><span>Why Join ByteDance</span><div class="template__2vEr7"><div class="editor-content" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'PingFang SC', 'Hiragino Sans GB', 'Microsoft YaHei', 'Helvetica Neue', Helvetica, Arial, sans-serif, 'Roboto', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; color: #1f2329; word-wrap: break-word; white-space: pre-wrap;"><p style="font-size: 14px; text-align: left;">Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<span>​</span></p><p style="font-size: 14px; text-align: left;">As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<span>​</span></p><p style="font-size: 14px; text-align: left;">Diversity &amp; Inclusion<span>​</span></p><p style="font-size: 14px; text-align: left;">ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.<span>​</span></p></div></div></div><div class="job-info-item__UZSBL job-info-item-lang__3Il6m"><span>Reasonable Accommodation</span><div class="template__2vEr7"><div class="editor-content" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'PingFang SC', 'Hiragino Sans GB', 'Microsoft YaHei', 'Helvetica Neue', Helvetica, Arial, sans-serif, 'Roboto', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; color: #1f2329; word-wrap: break-word; white-space: pre-wrap;"><p style="font-size: 14px; text-align: left;">ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at <span>​</span></p></div></div></div></div></div>

Creator Operations Manager - CapCut