NOVOMATIC Technologies Poland seeks a Sports Betting Customer Service Specialist to provide exceptional support to customers. Responsibilities include addressing inquiries via email and chat concerning bets, game results, accounts, and website/app issues; resolving technical problems and reporting them; assisting with account management (including identity verification); promoting special offers; guiding users on responsible gaming; and collecting customer feedback. The ideal candidate possesses excellent communication and problem-solving skills, proficiency in Polish (C2), and strong organizational abilities. Shift work, including weekends and holidays, is required.