Customer Success Analyst
Job Summary
Job Description
- Excellent Communication
- Data Management
- Onboarding Support
- Renewal Operations
- Ed-tech Experience
- Customer Success
- CRM Management
- Data Analysis
- High-Growth Company
- Impactful Role
4 skills required
Job Details
What you'll do....
- Operational Support for Customer Success Managers - Provide back-end support for onboarding and renewal processes to facilitate customer success operations.
- Onboarding Support - Set up and configure customer instances on the Quizizz as part of the internal onboarding process, manage user additions and updates within customer accounts & Perform integrations of customer tools with Quizizz, focusing on data alignment and system compatibility.
- Renewal Operations - Generate and manage renewal quotes to support future renewals for the CS Team & Handle administrative tasks associated with contacting customers about renewals, focusing on data accuracy and timely processing.
- Customer Data Management - Conduct research to identify key personas and decision-makers in customer organizations & Update and maintain the accuracy of customer contact information in the CRM, ensuring data integrity and operational usability.
Who you are....
- Excellent written communication skills and impeccable grammar.
- Comfortable working US hours - 4 days in office & 1 day remote.
- Experience in consumer products in the ed-tech sector is a bonus.
- Passionate about education & positively impacting every teacher and student across the globe.
- Open and available to a potential conversion to a full time role by the end of 6 months.
Similar Jobs
PwC
Maersk Careers
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
HiLabs
Token Metrics
Axinous
Get notifed when new similar jobs are uploaded
Jobs in Bengaluru, Karnataka, India
Anthology Inc
PwC
Get notifed when new similar jobs are uploaded
Operations Jobs
GoTo Group
Whatnot
Evolution
The Walt Disney Company
Get notifed when new similar jobs are uploaded
About The Company
Quizizz is a teaching platform that lets you deliver instruction that's relevant for every student with a boost from AI. With Quizizz, educators can plan engaging yet rigorous quizzes, lessons, or activities for any grade level or subject in minutes.
With over 50 million users across 150 countries, our global platform has been empowering educators to motivate and engage learners around the globe since its inception. We started by building features to gamify learning and make different assessments engaging and fun.
Today, educators can plan their content in seconds, not weekends, with Quizizz AI and our vast library of over 400 million questions while having the flexibility to accommodate every student's needs with read-aloud, audio responses, translation, and leveled text. Keeping our core of motivating every learner, we offer multiple gamified-for-growth elements such as Power-ups, Team Mode, Leadership Boards, etc.
Our platform is secure, with multiple platform integrations, SSO, and relevant offerings available for schools and districts.
We make it possible. Teachers make it personal.
Join our mission at www.quizizz.com and use your ideas to shape the future of learning.
Get notified when new jobs are added by Quizizz
