Digital Technology Specialist (ERP)

What Joining the Microsoft Team Means 

Are you ready to join a double-digit growth cloud business? Microsoft Business Applications cloud is recognized by analysts as a leader in the Customer Relationship Management (CRM), Enterprise Relationship Management (ERP) and application platform space. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products. 

See what Satya Nadella has to say about the strategic vision of Microsoft Business Applications  . 

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Who We Are Looking For 

To excel in the Digital Technical Specialist (F&O) role you must have the following traits and abilities: 

• Technically Intense Workload Technical Seller 

• Strategic & Proactive Pursuit Team Member 

• Technical Team Collaborator 

• Customer-centric Solution Designer 

• Differentiated & Business Value/Outcome-driven Demonstrator 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Please note that we can only consider applications for those that are currently a tax resident in Ireland or in Spain. 

Job Responsibilities 

The Digital Technical Specialist (ERP) is a key member of the Business Applications Digital Sales pursuit team focused on driving demand and sales growth in managed accounts. These technical sellers are strategic thinkers, proactive problem solvers and technical solution roadblock resolvers who display a growth mindset with functional and technical knowledge in their workload. 

The following are the role responsibilities for the Microsoft Business Applications Technical Specialist: 

Assist Digital Sales Representative in Crafting Solution and RFI Response: 

• Assist Digital Sales Representative in crafting customer-centric solution leveraging Co-Sell partner resources by assembling and collaborating with a technical pursuit team that may include ISV components. Deliver compelling RFI response. 

Design Customer-centric Solution Aligned to Business Value 

• Work with technical pursuit team securing customer agreement to the solution design aligned to agreed outcomes/digital transformation journey focusing on business value. 

Deliver Customer-centric Demonstration Aligned to Solution Design and Business Value 

• Deliver compelling solution demonstrations highlighting Microsoft competitive differentiation aligned to the designed customer-centric solution with business value impact. 

• Ensure demonstration follows Tell-Show-Vision model and has an end-to-end view building opportunities for seeding and expansion after initial sale. 

Work with Customer Success/Partner Team on Deployment Plan Mapped to Solution Key Performance Indicators 

• Assist Digital Sales Representative if required in reviewing licensing proposal. Collaborate with Customer Success team and partner to ensure a customer-agreed deployment plan with key performance indicators.