Director, Community (Games)

Description

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound Games is seeking a player-obsessed Director, Community (Games) to join our growing team. The ideal candidate will be a skilled industry professional passionate about building video game communities. As a key member of the publishing team, the Director, Community (Games) will be a leader in crafting the long-term community strategy for a key upcoming title. In this role, you’ll represent the voice of our most ardent players, partnering with our development team to create a world-class community passionate about our games.

As the Director of Community, you will work to bridge our development team with passion and feedback of the player – ensuring we create the best player experience possible.

Reports: This position will report to the Sr. Director, Content Marketing (Games)

Requirements

Responsibilities: Responsibilities include, but are not limited to:

• Drive the overall vision and strategy for our community efforts including a pre-announce, pre-launch and ongoing engagement strategy.
• Develop and foster a close relationship with our players, ultimately building a large and engaged community of prospective players and fans.
• Represent the “voice” of our players – ensuring a consistent feedback loop between our most ardent players and the development team.
• Lead the creation and execution of our core game communications to players including patch notes, development videos and other engagement content.
• Collaborate with key cross-functional partners such as development team, product marketing, social media and PR to drive a broader community plan.
• Own performance metrics, reporting and optimization for community efforts, connected to broader business and marketing goals.
• Partner with our development team to plan and deploy community play tests, roundtables and other hands-on moments to gather early player feedback.
• Oversee community channel efforts across Discord, Reddit and other forums, building and growing a dedicated community of players.
• Lead all community aspects of our event and experiential strategies, ensuring a player-first experience for the community.

Requirements:

• 8-10 years experience building online communities within gaming and/or relevant industry.
• Strong channel experience and expertise in Discord, Reddit, X and other social platforms.
• Experience in writing and crafting communications to a large community of fans (such as blog updates or patch notes).
• Proven track record of building and engaging online communities within a broader entertainment IP, preferably in gaming.
• Working knowledge of relevant planning and measurement tools: Miro, Monday, Sprinklr, CreatorIQ (or equivalent platforms)
• Experience working with internal and external production teams (such as video & sound editors)
• Professional presence with executives, internal stakeholders, partners, and third-party agencies
• Outstanding written and verbal communication skills
• A staunch commitment to confidentiality processes and the measures needed to prevent and address game leaks

Preferred Qualifications:

• Game genre familiarity and experience (to be shared with prospective applicants under NDA)
• Global community experience across Asia, LATAM and EU
• Managerial experience as a people leader within the gaming community field
• Prior experience as the community lead on a successful game title
• Just as quirky and passionate about gaming and Skybound as we are!

Job Type: Regular, Full-Time

Salary Range: $150,000-$175,000

• Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who’s just like every other guy his age—except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan’s betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.

The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.