Director of Monetization Strategy

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is seeking a Director of Monetization Strategy that will be responsible for developing long term monetization for Salesforce’s C360 Platform products. This individual will work closely with the product development organization to understand the product roadmap and will define the future packaging/pricing in order to target specific customer segments.  Additionally, this person will evaluate, design, and test new commercial models that align to evolving market trends and customer needs, and accelerate Salesforce’s growth. The candidate must be comfortable with leveraging a hypothesis-driven problem solving toolkit, analyzing large amounts of product data, conducting quantitative and qualitative market and competitive research, and helping influence and shape product and business strategy. 

Responsibilities

• Partner with product leadership to identify and prioritize products & features for pricing and packaging

• Collaborate with leaders in our product and marketing organizations to help craft new commercial models, define strategies for new offerings, optimize packaging & pricing for existing offers, and drive overall monetization

• Utilize multi-point market inputs to design revenue maximizing strategies

• Design & lead qualitative and quantitative sales and customer research to test pricing & packaging strategy hypotheses

• Design analysis to draw conclusions from product and feature usage patterns

• Conduct market research on competitors in similar and adjacent markets

• Develop and effectively communicate recommendations; influence senior executives and gain alignment on pricing

• Maintain and nurture executive level relationships at Salesforce

Basic Qualifications

• 7+ years of working experience

• Strong problem solving, analytical and time management skills

• Excellent verbal and written communication skills; ability to communicate effectively with and influence the decisions of different levels of management

• Intellectually curious, creative strategic business thinker who loves to tackle complex challenges

• Experience managing and running concurrent projects with complex stakeholder dynamics

• Proven track record of working and excelling in high pressure environments

• Demonstrated ability to drive own work with minimal supervision

• Proficiency with MS Excel and experience with large data sets and supporting tools/languages, e.g., SQL, Business Objects, Tableau, R, Python

• Bachelor’s Degree

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Preferred Qualifications

• 2+ years of SaaS pricing or strategy experience

• 2+ years of experience in software technology company

• Familiarity with developer-focused software products and their business models

• Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience

• MBA preferred

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.