Sales Compensation Senior Analyst

1 Month ago • 5 Years + • Sales

Job Summary

Job Description

The Global Incentive Operations Senior Analyst will be responsible for the accuracy of the order to commission quota retirement process in the Salesforce application. This role involves defining and managing processes for new quota retirement approaches, providing guidance, and ensuring the integration of Salesforce with the commission system, Xactly. Responsibilities include supporting a global monthly process, providing training and guidance, communicating with account executives, processing corrections, recommending solutions, creating reports, and leading on policy and process regarding sales commissions. Additionally, the analyst will provide reporting and analysis of complex sales transactions and orders, create policy and process changes, and support strategic business initiatives.
Must have:
  • Bachelor Degree in Business or Accounting.
  • 5+ years of work experience
  • Strong problem solving skills and critical thinking.
  • Effective communication across functional groups.
  • Strong analytical, written, and oral communication skills.
  • Ability to work independently and as a team player.
  • Ability to meet deadlines and prioritize appropriately.
  • Working knowledge of CRM, SOQL, SQL, Python.
Good to have:
  • Experience in automated sales commissions systems.
  • Advanced skills in MS Excel.

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About this position:

Salesforce utilizes our platform for sales enablement, customer sales and the sales commissioning processes.  The Global Incentive Operations Senior Analyst is responsible for the completion and accuracy of order to commission quota retirement process in our Salesforce application.  The Global Incentive Operations Senior Analyst will be critical in defining and managing the processes for new quota retirement approaches, including differentiation for channels, products and complex coverage models.  This individual must be capable of providing guidance on resolution while adhering to policies and process.  The end result is excellence in performance and process for the integration of Salesforce with our cloud-based commissions system, Xactly.  This role is critical to our monthly and quarterly commission processes and is an outstanding opportunity to work with our Global Revenue Operations Team in the process of order based commission crediting.

Responsibilities:

* Support a global monthly process and cut-off as part of our sales and commissions process.  
* Support both Sales Ops and the greater Global Incentive teams with training and guidance.  Assist in researching customer activity to clarify complex transactions and processes.
* Frequent communication with account executives and sales management via commission cases and become the trusted advisor to our Sales teams.  Process corrections and adjustments as they arise. 
* Provide recommendations to sales leadership and the internal comp management team regarding exceptions requests and case escalations.
* Create reports to identify and analyze outliers and determine a systematic manner to adjust according to business rules. 
* Be a lead resource for sales account executives, sales operations and sales commission team on policy and process regarding sales commissions and applying it to specific transactions.
* Understand data models, related objects and sales order processes within Salesforce to be able to analyze gaps and implement processes based on existing functionality.
* Provide reporting and analysis of complex sales transactions and orders.  Create and drive value-add analytics on ad hoc requests from the business and key stakeholders.
* Create policy and process changes while ensuring proper documentation.
* Provide sign-off on completion of review process on a monthly and quarterly basis. Complete and prioritize work as required.
* Liaise with project management teams to support strategic business initiatives for growth and scale including setting business rules for IT configuration, determining appropriate business policy for new endeavors and facilitating change management process for current organizational priorities

Required Experience:

* Bachelor Degree in Business, Accounting or related field, 5+ years work experience
* Strong skills in use of order management or similar systems, preferably previous experience in a CRM environment
* Strong problem solving and superior critical thinking skills, the ability to connect the dots
* Communicates effectively across functional groups
* Strong analytical, written and oral communication skills; detail and process-oriented
* Works independently and as a strong team player
* Responsive to tight deadlines and ability to prioritize appropriately
* Ability to work in a dynamic and fast paced environment
* Working knowledge of CRM, SOQL, SQL, Python to present large volumes of data in an easy-to-understand narrative.
* Experience in automated sales commissions systems and their set-up and operation is a plus (e.g. Xactly, Callidus, Oracle EIM, etc.).
* Advanced skills in MS Excel

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Similar Jobs

Reddit - iOS Software Engineer, User Economy

Reddit

Chicago, Illinois, United States (On-Site)
3 Weeks ago
Zones - Operations Manager

Zones

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Meta - Manager, TPM - Reality Labs

Meta

Burlingame, California, United States (On-Site)
7 Months ago
Internkaksha IT Solutions - Data Analyst

Internkaksha IT Solutions

India (Remote)
9 Months ago
GameJobs - Lead VFX Artist

GameJobs

Boston, Massachusetts, United States (Hybrid)
2 Months ago
Sika Group - Sales Representative (Eastern Bulgaria)

Sika Group

Varna, Varna, Bulgaria (On-Site)
1 Month ago
Paytm - Area Sales Manager - Midmarket Sales (EDC Retail)

Paytm

Bengaluru, Karnataka, India (On-Site)
1 Week ago
The E.W. Scripps Company - Sports Local Sales Manager

The E.W. Scripps Company

Las Vegas, Nevada, United States (On-Site)
1 Month ago
PhonePe - Area Sales Manager

PhonePe

Narmadapuram, Madhya Pradesh, India (On-Site)
1 Month ago
sinch  - Manager - Sales

sinch

Kolkata, West Bengal, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

fortis games - Senior Research Analyst

fortis games

Romania (Remote)
1 Month ago
Crunchyroll - Principal Technical Program Manager

Crunchyroll

Los Angeles, California, United States (Hybrid)
1 Month ago
OAO INFO INDIA - Production Lead

OAO INFO INDIA

Pune, Maharashtra, India (On-Site)
4 Months ago
Playtika - Expert Business Analyst

Playtika

Israel (On-Site)
2 Months ago
Alten Technology - Sr. Embedded Software Engineer

Alten Technology

Palo Alto, California, United States (On-Site)
1 Month ago
Valeo - VIE Quality Engineer

Valeo

Zaragoza, Aragon, Spain (On-Site)
1 Month ago
Glean - Business Development Representative

Glean

United States (On-Site)
7 Months ago
Progress - Senior DBA Consultant

Progress

Sofia, Sofia City Province, Bulgaria (Hybrid)
1 Month ago
e2 open - Senior Software Engineer

e2 open

Hyderabad, Telangana, India (On-Site)
1 Month ago
Cadence - Design engineering Architect

Cadence

Hyderabad, Telangana, India (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Indianapolis, Indiana, United States

Next Level Business Services - UI developer

Next Level Business Services

San Francisco, California, United States (On-Site)
8 Months ago
Critical mass - Freelance Senior Copywriter

Critical mass

Los Angeles, California, United States (On-Site)
3 Weeks ago
HCL Tech - Technical Architect

HCL Tech

California, United States (On-Site)
1 Month ago
Intel  - 3D and Ray Tracing Architect

Intel

Folsom, California, United States (On-Site)
1 Week ago
Volley - Resume Drop

Volley

San Francisco, California, United States (Hybrid)
9 Months ago
JDA - Senior Specialist Employee Engagement & Internal Communications

JDA

Las Vegas, Nevada, United States (On-Site)
2 Weeks ago
Discord - Senior Revenue Accountant

Discord

San Francisco, California, United States (Hybrid)
1 Month ago
NVIDIA - Senior AI-HPC Cluster Engineer

NVIDIA

Santa Clara, California, United States (Hybrid)
3 Months ago
Next Level Business Services - C++ Developer

Next Level Business Services

Milwaukee, Wisconsin, United States (On-Site)
8 Months ago
ShyftLabs - Machine Learning Engineer

ShyftLabs

Atlanta, Georgia, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Sales Jobs

bytedance - Partner Sales Manager, Vietnam, Lark APAC

bytedance

Hanoi, Hanoi, Vietnam (On-Site)
8 Months ago
NinjaVan - Manager, Sales (Client Success Management)

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
8 Months ago
Reddit - Manager, Mid-Market Sales (Independent Agencies)

Reddit

New York, United States (On-Site)
1 Month ago
Tesla - Inside Sales Advisor

Tesla

Berlin, Berlin, Germany (On-Site)
4 Months ago
Coherent corp. - Sales Specialist

Coherent corp.

Santa Clara, California, United States (Hybrid)
1 Week ago
FICO - Sales Development Representative

FICO

Italy (Remote)
3 Weeks ago
Dream Sports - MISE Sales Manager - Meetings, Incentives & Sporting Experiences

Dream Sports

Delhi, India (On-Site)
3 Months ago
Figma - Manager, Mid-Market Sales

Figma

New York, United States (On-Site)
2 Weeks ago
Telastra - Telstra Retail: Part Time Customer Service & Sales Consultant BAIRNSDALE

Telastra

Bairnsdale, Victoria, Australia (On-Site)
1 Month ago
Experian - Senior Insurance Sales Agent

Experian

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

Singapore (Hybrid)

Singapore (Hybrid)

Singapore (Hybrid)

Hyderabad, Telangana, India (On-Site)

Hyderabad, Telangana, India (Remote)

Bengaluru, Karnataka, India (On-Site)

Seattle, Washington, United States (Remote)

San Francisco, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Salesforce

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug