Director, Software Engineering

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

As a Director, you will be part of our Clearing and Settlement Product Development Team (in Payment Products Development) and will lead the team responsible for maintenance and development of the Visa Clearing application. The role requires a firm understanding of software development and test processes.  The ideal candidate will be a dynamic leader, excellent communicator, have demonstrable expertise in development, test engineering and above all be customer and team focused. The candidate will manage and supervise assigned technical staff, work closely with peers in the development and test engineering teams within the Payment Product Development (PPD) organization as well as senior management and other groups across the organization.  

The Work itself: 

• Lead and manage a development team, leverage the expertise of the staff and integrate activities, s/he will serve as key liaison between business, project management, and technical development staff to ensure that specifications and standards meet requirements 
• Collaborate with development and analysis staff in remote locations, set clear, aligned goals and direction, delegate and provide candid feedback and coaching to maximize team competency 
• Work with Payment Product Development management team to formulate, plan and execute strategic initiatives 
• Work with other directors and senior directors within the department to build seamless workflow and processes that will ensure efficient management of resources and the timely deliverable of projects and work units 
• Collaborate and consult with other directors and senior  directors in other parts of the organization to ensure that project objectives are aligned with quality standards, strategies, and goals   
• Manage relationship with Product, Client Support Services and various PMO offices to ensure collaborative, smooth, healthy and open working relationship is maintained 
• Keep senior management informed of progress and any obstacles impeding the successful implementation of projects  
• Handle routine daily activities such as logistics, coordination, coaching, mentoring, recruiting, planning, delivery, quality, customer/vendor relationships, performance metrics, operations, efficiency and other services 
• Mentor and lead other members of the department in the area of development best practices

Essential Functions:

• Understands various development methodologies and their respective best practices 
• Demonstrates extensive knowledge of assessing risks and recommending risk mitigation  
• Demonstrates thorough abilities as a successful team leader: leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation 
• Proven ability to collaborate and work horizontally throughout a complex organization 
• You must be a self–starter and a team player interested in joining and maintaining a collegial work environment
• Excellent inter-personal and communications skills 
• Creative thinking and problem solving skills 
• Process oriented and able to work independently with very minimal supervision 
• Communicate with members of the department to set project timeline and deliverables 

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys tackling challenging projects on a global scale.

  Challenge the Status Quo: Comfort in pushing the boundaries and innovating beyond traditional solutions.

  Language Expertise: Proficiency in one or more general development languages.

  Builder: Experience building and deploying modern services and web applications with quality and scalability.

  Learner: A constant drive to learn new and emerging technologies.

  Partnership: Experience collaborating with Product, Test, DevOps, and Agile/Scrum teams.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 10+ years of relevant work experience and a Bachelors degree, OR 13+ years of relevant work experience

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Bachelors Degree in Computer Science (or equivalent technical degree) is required
• 12+ or more years of working experience in IT industry with at least 5 years of experience in development, customer support and tool automation.
• Extensive technical experience with developing payment applications
• Experience with dealing with Client Account Management resolving client issues
• Minimum of 3 years in a leadership and resource management capacity

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 176,400.00 to 256,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.