Disney Store: Sales Associate (Seasonal)
Job Summary
Job Description
The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience. Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestionsContributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experienceAssists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.comConsistently treats all Guests and Cast Members with respect and contributes to a positive work environmentTakes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeepingPerforms cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest ServiceParticipates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the businessUpholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business ConductPromotes and maintains a safe working and shopping environment
Must have:
- Available to work flexible schedule
- Must be available minimum of two (2) shifts Monday through Friday and have weekend availability
- Must be able to lift boxes that weigh up to 45 lbs. and climb a ladder
- Must be able to submit verification of legal right to work in the United States
- Must be at least 18 years of age
Good to have:
- Previous experience in specialty retail or service industry
- Demonstrated success working as a member of a team
- Ability to receive feedback and take action when appropriate
2 skills required
Job Details
Job Summary:
Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney
Responsibilities:
The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience.- Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
- Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
- Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
- Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
- Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
- Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
- Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
- Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
- Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
- Promotes and maintains a safe working and shopping environment
- Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
- Demonstrated success working as a member of a team
- Ability to receive feedback and take action when appropriate
- Must maintain a professional appearance and meet Disney Store grooming guidelines
Basic Qualifications:
- Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
- Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business
- Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
- Must be able to submit verification of legal right to work in the United States
- Must be at least 18 years of age
Preferred Qualifications:
- Previous experience in specialty retail or service industry
Required Education
- High School Diploma or equivalent
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About The Company
From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!
The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…
What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!
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