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Disney Store: Sales Associate (Seasonal) - Seattle Premium Outlets

The Walt Disney Company

Washington, United States (On-site)

Disney Store: Sales Associate (Seasonal) - Seattle Premium Outlets

1 Month ago • All levels • Business Development

About the job

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Job Description

This Seasonal Cast Member role will begin in late September and conclude in mid-January. The role involves providing Guests with an Entertaining and Magical experience by engaging them, assessing their needs, and making suggestions. Responsibilities include assisting Guests in finding solutions, maintaining Disney brand standards, performing cash wrap and mobile POS duties, processing shipments, replenishing the sales floor, and upholding company policies.

Must have:

Guest-focused engagement
Teamwork
Professional appearance
Ability to lift up to 45 lbs
Weekend and holiday availability
Flexible schedule
Legal right to work in the US
Minimum 18 years old

Good to have:

Retail/Service experience

Job Summary:

Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney

Responsibilities:

The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience.

Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
Promotes and maintains a safe working and shopping environment
Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
Demonstrated success working as a member of a team
Ability to receive feedback and take action when appropriate
Must maintain a professional appearance and meet Disney Store grooming guidelines

Basic Qualifications:

Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business
Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
Must be able to submit verification of legal right to work in the United States
Must be at least 18 years of age

Preferred Qualifications:

Previous experience in specialty retail or service industry

Required Education

High School Diploma or equivalent

Additional Information:

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The pay rate for this role in Seattle Premium Outlets is $16.28 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

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About The Company

The Walt Disney Company

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!