Enterprise Account Executive - Service Cloud

5 Months ago • 7 Years + • Business Development

Job Summary

Job Description

As an Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest growing application solution at Salesforce. You will focus on selling the Service Cloud product portfolio in partnership with your extended sales team members in the world's greatest team selling environment. As an Account Executive, you will formulate and execute a Service Cloud sales strategy across a small set of high tech strategic accounts. You will work with existing Salesforce customers, as well as new buyers, in these existing accounts to grow Service Cloud market share and spend. You will work closely with current customers and prospective customers as a trusted adviser to deeply understand their unique company challenges and goals. You will consult with customers to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Must have:
  • 7+ years of experience with selling technology solutions
  • Prospecting within Enterprise segment
  • Consultative and solution selling experience
  • Outstanding quota attainment history and track record
Good to have:
  • Discovery Skills
  • Planning and Closing Skills
  • Problem Solving
  • Objection Handling Skills
  • CRM experience
  • Ability to succeed in a fast paced environment
  • Background selling Customer Service or Call Center solutions

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As an Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest growing application solution at Salesforce. You will focus on selling the Service Cloud product portfolio in partnership with your extended sales team members in the world's greatest team selling environment. As an Account Executive, you will formulate and execute a Service Cloud sales strategy across a small set of high tech strategic accounts. You will work with existing Salesforce customers, as well as new buyers, in these existing accounts to grow Service Cloud market share and spend.

Your Impact:
You will work closely with current customers and prospective customers as a trusted adviser to deeply understand their unique company challenges and goals. You will consult with customers to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.

Responsibilities:
  • Develop a point of view & strategy for the accounts/business that you manage
  • Personally create new leads and relationships with customers across accounts
  • Effectively motivate and engage extended team members to drive high quality customer experiences
  • Lead the strategy and drive activities to completion for sales engagements
  • Create high quality presentations, proposals and written content
  • Bring operational excellence to everything you do
Required Skills/Experience:
  • 7+ years of experience with selling technology solutions
  • Prospecting within Enterprise segment
  • Consultative and solution selling experience
  • Outstanding quota attainment history and track record
Desired Skills/Experience:
  • Discovery Skills
  • Planning and Closing Skills
  • Problem Solving
  • Objection Handling Skills
  • CRM experience
  • Ability to succeed in a fast paced environment
  • Background selling Customer Service or Call Center solutions

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Similar Jobs

Keywords Studios (Player Support) - Japan Business Development Representative

Keywords Studios (Player Support)

Tokyo, Japan (Hybrid)
2 Months ago
Canva - Senior Manager, Revenue Operations

Canva

San Francisco, California, United States (Remote)
4 Weeks ago
Eleven Labs - Data Labeler - Music

Eleven Labs

United Kingdom (Remote)
1 Month ago
Nagarro - Engineer, CRM Salesforce

Nagarro

India (Remote)
5 Months ago
Patterned Learning Career - Senior Architectural Software Engineer

Patterned Learning Career

(Remote)
1 Month ago
Allied Machine - Field Sales Engineer - Eastern PA, NJ, NYC, Long Island, Delaware

Allied Machine

Whitehall, Pennsylvania, United States (Hybrid)
5 Months ago
ByteDance - Product Operations Manager

ByteDance

(On-Site)
1 Month ago
Axinous - Commercial Sales Engineer

Axinous

Colorado, United States (Remote)
2 Weeks ago
Coursera - Senior Manager, Global Scaled Account Management

Coursera

Canada (Remote)
2 Months ago
Razer - Senior Growth Manager

Razer

Singapore (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Salesforce - Account Executive, General Business Sales (製造業チーム)

Salesforce

Tokyo, Japan (On-Site)
5 Months ago
Epic Games - Business Development Manager

Epic Games

(On-Site)
2 Months ago
Trackman - Tour Sales Representative, Golf - Japan

Trackman

Tokyo, Tokyo, Japan (On-Site)
4 Months ago
Salesforce - Commercial Account Executive - East

Salesforce

Atlanta, Georgia, United States (On-Site)
6 Months ago
Canva - Revenue Operations Lead

Canva

San Francisco, California, United States (Remote)
1 Month ago
Enphase Energy - Customer Technical Support, Solar/PV - Germany

Enphase Energy

Frankfurt, Hessen, Germany (Hybrid)
3 Months ago
Axinous - Lead Analyst, Business Insights & Analytics

Axinous

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Salesforce - Sr Manager Product Marketing (MuleSoft)

Salesforce

California, United States (Hybrid)
2 Months ago
Glean - Business Development Manager

Glean

Nashville, Tennessee, United States (On-Site)
4 Months ago
Coursera - Corporate Events Manager

Coursera

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Alberta, Canada

Coursera - Senior Manager, Global Scaled Account Management

Coursera

Canada (Remote)
2 Months ago
Epic Games - Scientifique de données principal

Epic Games

Montreal, Quebec, Canada (On-Site)
2 Months ago
Beamdog - Senior 3D Environment Artist

Beamdog

Edmonton, Alberta, Canada (Remote)
4 Months ago
Final Strike Games - Gameplay Engineer II

Final Strike Games

Montreal, Quebec, Canada (On-Site)
2 Months ago
Ubisoft - Principal Technical UI Artist

Ubisoft

Montreal, Quebec, Canada (On-Site)
1 Month ago
Varonis  - Account Manager

Varonis

Toronto, Ontario, Canada (On-Site)
5 Months ago
Epic Games - Senior Outsource Artist - Environment

Epic Games

Montreal, Quebec, Canada (On-Site)
2 Months ago
Mega Zebra - Game Design - Level Designer (m/f/d)

Mega Zebra

Montreal, Quebec, Canada (Remote)
7 Months ago
Keywords Studios (Player Support) - AI Prompt & Language Specialist (Italian)

Keywords Studios (Player Support)

Montreal, Quebec, Canada (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

version 1 - Pre-Sales Solutions Architect - ADMS

version 1

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Keywords Studios (Player Support) - Senior Business Development Manager - Localization & QA Services - North America

Keywords Studios (Player Support)

British Columbia, Canada (Remote)
3 Weeks ago
Trendyol - Trendyol GO -  Marketplace Development Professionals

Trendyol

İstanbul, İstanbul, Türkiye (Hybrid)
3 Months ago
ION - Senior Technical Consultant - Endur

ION

Dallas, Texas, United States (On-Site)
5 Months ago
NinjaVan - Field Sales Executive Jawa Tengah (Talent Pool)

NinjaVan

Surakarta, Central Java, Indonesia (On-Site)
5 Months ago
Onward Search - B2B Sales Associate

Onward Search

Charlotte, North Carolina, United States (On-Site)
4 Months ago
Granicus - SLED Account Executive - Local Government

Granicus

United States (Remote)
5 Months ago
Tesla - Area Sales Manager

Tesla

Baden-Württemberg, Germany (On-Site)
1 Month ago
Granicus - Business Development Manager - United Kingdom

Granicus

United Kingdom (Remote)
5 Months ago
Every matrix - Business Intelligence Lead

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded