Trendyol GO - Marketplace Development Professionals
Job Summary
Job Description
Trendyol Go, the local commerce arm of Trendyol Group, seeks Marketplace Development Professionals. Responsibilities include managing projects end-to-end, defining requirements for sellers, creating guidelines, identifying innovative project ideas, collaborating with the growth team on seller strategies, conducting focus groups, and tracking seller NPS. The ideal candidate possesses a Bachelor's or Master's degree (Engineering, Management, Business, etc.), 4+ years of process development experience in a start-up or e-commerce setting, strong analytical and communication skills, and experience with SQL and Excel. The role involves working in a fast-paced environment and contributing to the growth of Trendyol Go's marketplace.
Must have:
- 4+ years process development experience
- End-to-end project management
- Seller requirement definition
- Strong analytical & communication skills
- SQL, Excel proficiency
Good to have:
- Looker knowledge
- Experience with FMCG
Perks:
- Hybrid work model
- Summer remote work
- Trendyol shopping budget
- International office locations
- Extensive training platform
- Mentoring and professional development
5 skills required
Job Details
Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Trendyol Go, the local commerce arm of Trendyol Group, works to meet all the daily needs of our users and brings local merchants, couriers and Trendyol users together. We make seamless connections in real time and we are able to expand our offer to include food and fresh groceries thanks to our on-demand solution. We are delighted to strengthen local commerce with Trendyol's operational excellence by bringing marketplace solutions backed by our last mile delivery network.
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
YOUR MAIN RESPONSIBILITIES
- Conduct projects end-to-end from early-stage research through development, in consultation with stakeholders,
- Lead the projects, to provide requirements and prioritization for seller/partner needs to improve the quality of experience and journey,
- Create and update guidelines/procedures for the Seller life cycle,
- Finding new, innovative project ideas and pre-analysis,,
- Work closly with Growth team for the seller growth plans, execute growth programs, optimize the revenue and improve quality
- Having a growth mindset with an understanding of key on-demand metrics,
- Organize monthly or quarterly focus groups with seller and understand their need,
- Seller NPS tracking for all grocery business unit.
QUALITIES WE'RE LOOKING FOR
- Bachelor's or Master’s Degree from a reputable university preferably in Engineering, Management, Business, Economics and other quantitative studies,
- Minimum 4 years of process development or end to end process design experience in start-up, e-commerce or FMCG,
- Analytical thinker, result-oriented, high achiever, good team player, high sense of responsibility,
- Strong interpersonal & communication skills,
- Able to work within a dynamic and fast-paced environment,
- SQL, Excel, Looker knowledge is plus
- Proficiency in English,
- This position includes senior specialist or executive roles.
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
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