Senior Manager, Revenue Operations

1 Month ago • 7 Years + • Operations • $207,000 PA - $273,000 PA

Job Summary

Job Description

As a Senior Manager of Revenue Operations at Canva, you will lead a global team, mentor specialists, and champion continuous improvement within the quote-to-cash (QTC) process. You'll support sales, shared services, and customers, ensuring a best-in-class QTC experience while focusing on customer service. Responsibilities include process optimization, system assessment and implementation, managing AR balances, developing QTC policies, working with the SOX lead and Accounting team on compliance, and collaborating with cross-functional teams. This role requires expertise in subscription billing, invoicing, collections, project management, and system design, along with strong leadership and communication skills. The ideal candidate will have a Bachelor's degree (CPA a plus) and 7+ years of experience in quote-to-cash or a similar finance role within a public company.
Must have:
  • 7+ years QTC experience
  • Strong leadership & team management
  • Public company experience & internal controls
  • Subscription billing & collections expertise
  • Project management & system implementation
  • Excellent communication & stakeholder management
Good to have:
  • CPA
Perks:
  • Equity packages
  • Health benefits
  • 401k
  • Inclusive parental leave
  • Vibe & Thrive allowance
  • Flexible leave options

Job Details

Company Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub San Francisco, which is now home to our US operations.

 

Job Description

About the team

At Canva, we’re empowering the world to design, and as we scale our Enterprise and B2B offerings, the Revenue Operations team plays a crucial role in ensuring that every dollar flows smoothly.

We’re building a world-class quote-to-cash (QTC) experience—one that’s frictionless, scalable, and customer-focused. As the Revenue Operations Senior Manager, you’ll be at the heart of this mission, owning key AR processes, ensuring accurate billing and payments, and collaborating with teams to drive efficiency and automation. You won’t just be processing transactions—you’ll be shaping how Canva grows its revenue operations to support millions of users worldwide.

 

What you'll do

  • You will lead and mentor a global team of revenue operations specialists, fostering a collaborative and high-performing culture while championing a continuous improvement mindset.
  • Support the sales team, shared services group, and customers for Offline Revenue, ensuring a best-in-class quote-to-cash process, all while providing an excellent customer experience.
  • You'll identify opportunities for process optimization within the quote to cash process, implementing best practices to enhance efficiency and accuracy.
  • Assess existing systems to determine if current and future needs are met. Implement new features / enhancements to existing systems, or implement new automation as necessary to scale with the business.
  • Manage the evaluation, development, and documentation of QTC policies and procedures.
  • Manage Accounts Receivable balances ensuring accounting is in line with public company standards and ensure policies and procedures are in place to maintain healthy balances
  • Work closely with the SOX lead and Accounting team to identify risks and establish key controls within the quote-to-cash cycle to ensure compliance and risk management.

Qualifications

What we're looking for

  • You have a Bachelor's degree in Finance, Accounting, Business Administration, or a related field. CPA is a plus.
  • You have at least 7 years of experience in quote-to-cash or a similar finance role with a passion for delivering exceptional customer service.
  • Strong leadership and team management skills with a proven track record of building and managing high-performing teams.
  • Public company experience with focus on internal controls (design, implementation and execution).
  • You have expertise in subscription billing processes, invoicing, and collections strategies.
  • You have experience in project management, system design and implementation.
  • You have exceptional communication and stakeholder management skills with the ability to effectively collaborate with cross functional teams to drive business process transformation and change management.
  • You are highly organized, and attention to detail, with a willingness to roll up your sleeves and delve deep into processes and systems.
  • Experience with CRM systems (Salesforce preferred).

Additional Information

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $207,000 - $273,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Similar Jobs

Canva - Backend Software Engineer - Security Platform Engineering (Open to remote across ANZ)

Canva

Sydney, New South Wales, Australia (Remote)
4 Months ago
Canva - K-12 District Engagement Advocate - French Speaking

Canva

Austin, Texas, United States (Remote)
5 Months ago
Canva - Senior Backend Engineer (Java)

Canva

Sydney, New South Wales, Australia (Remote)
3 Months ago
Canva - Fullstack Software Engineer - Video Compositor

Canva

Brisbane, Queensland, Australia (Remote)
2 Weeks ago
Bohemia Interactive - 2D Graphic Designer

Bohemia Interactive

Bangkok, Bangkok, Thailand (On-Site)
1 Month ago
Patreon - Creator Strategy & Operations Manager

Patreon

San Francisco, California, United States (Hybrid)
4 Weeks ago
Hawk Eye Innovations - Match Operations Assistant - Copenhagen

Hawk Eye Innovations

Copenhagen, Denmark (On-Site)
1 Day ago
People Can Fly - Live Operations Technician

People Can Fly

Montreal, Quebec, Canada (Remote)
4 Weeks ago
HoYoverse - Operations Specialist (Procurement)

HoYoverse

Santa Monica, California, United States (On-Site)
11 Months ago
Hawk Eye Innovations - Match Operations Assistant - Berlin

Hawk Eye Innovations

Berlin, Berlin, Germany (On-Site)
1 Day ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Canva - Staff Frontend Engineer - Data Workflows Team - Canva UK

Canva

London, England, United Kingdom (Remote)
4 Months ago
Canva - Corporate Accounting Manager

Canva

San Francisco, California, United States (Remote)
2 Months ago
Canva - Design AI - ML Engineering Manager

Canva

Brisbane, Queensland, Australia (Remote)
3 Weeks ago
Canva - Senior Frontend Engineer - Organising Content

Canva

Melbourne, Victoria, Australia (Remote)
3 Weeks ago
Canva - Strategic Partnership Director

Canva

Austin, Texas, United States (Remote)
1 Month ago
GosuGamers - Marketing & Partnerships Manager (TH)

GosuGamers

Bangkok, Bangkok, Thailand (On-Site)
2 Months ago
Team Liquid - Social Media Manager, Brazil

Team Liquid

São Paulo, State Of São Paulo, Brazil (On-Site)
3 Months ago
Canva - Full-stack Software Engineer (Java + JavaScript) - Data Platform

Canva

Surry Hills, New South Wales, Australia (Remote)
4 Weeks ago
Canva - Head of Production

Canva

Sydney, New South Wales, Australia (Remote)
2 Months ago
Imagineio - Graphic Designer

Imagineio

Delhi, India (Hybrid)
7 Hours ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Nintendo - Localization Specialist (Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
5 Months ago
Riot Games - Senior Product Inclusion Program Manager

Riot Games

Los Angeles, California, United States (On-Site)
2 Months ago
DraftKings - Senior Analyst, Digital Marketing

DraftKings

Boston, Massachusetts, United States (On-Site)
3 Weeks ago
Oculus VR - Senior Tools Programmer

Oculus VR

Burlingame, California, United States (Remote)
1 Week ago
Salesforce - Sales Development Representative, Nonprofit (New Grad)

Salesforce

Chicago, Illinois, United States (On-Site)
1 Month ago
Liquid Advertising - Jr. Software Engineer - Python

Liquid Advertising

Michigan, United States (Remote)
4 Weeks ago
Netflix - Machine Learning Manager - Promotional Media

Netflix

United States (Remote)
1 Week ago
Google - Senior Interaction Designer, Google Help Experiences

Google

Mountain View, California, United States (On-Site)
4 Days ago
Hedra - Machine Learning Engineer (CUDA)

Hedra

San Francisco, California, United States (On-Site)
4 Weeks ago
Canva - Corporate Accounting Lead

Canva

San Francisco, California, United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Patreon - Creator Strategy & Operations Manager

Patreon

San Francisco, California, United States (Hybrid)
4 Weeks ago
Tesla - Parts Advisor

Tesla

Bristol, England, United Kingdom (On-Site)
2 Months ago
Crunchyroll - Customer Experience Operations Analyst

Crunchyroll

San Francisco, California, United States (On-Site)
2 Months ago
Every matrix - Shift Coordinator

Every matrix

Batumi, Adjara, Georgia (On-Site)
5 Months ago
Tesla - Sustainability / Energy Management Operations Specialist – Energy

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Tesla - Junior HR Operations Associate - Dutch Speaker

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Crunchyroll - Senior Investigations Analyst

Crunchyroll

Los Angeles, California, United States (On-Site)
1 Month ago
Tesla - Service Advisor

Tesla

La Riche, Centre-Val De Loire, France (On-Site)
2 Months ago
CRED - VKYC ops

CRED

Bengaluru, Karnataka, India (On-Site)
6 Months ago
PlayStation Global - Director, People Technology Services

PlayStation Global

Aliso Viejo, California, United States (On-Site)
1 Day ago

Get notifed when new similar jobs are uploaded

About The Company

Sydney, New South Wales, Australia (Remote)

Nottingham, England, United Kingdom (Remote)

London, England, United Kingdom (Remote)

Sydney, New South Wales, Australia (Remote)

Surry Hills, New South Wales, Australia (Remote)

Sydney, New South Wales, Australia (Remote)

Melbourne, Victoria, Australia (Remote)

London, England, United Kingdom (Remote)

Brisbane, Queensland, Australia (Remote)

Beijing, Beijing, China (Remote)

View All Jobs

Get notified when new jobs are added by Canva

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug