Senior Manager, Revenue Operations

1 Month ago • 7 Years + • Operations • $207,000 PA - $273,000 PA

Job Summary

Job Description

As a Senior Manager of Revenue Operations at Canva, you will lead a global team, mentor specialists, and champion continuous improvement within the quote-to-cash (QTC) process. You'll support sales, shared services, and customers, ensuring a best-in-class QTC experience while focusing on customer service. Responsibilities include process optimization, system assessment and implementation, managing AR balances, developing QTC policies, working with the SOX lead and Accounting team on compliance, and collaborating with cross-functional teams. This role requires expertise in subscription billing, invoicing, collections, project management, and system design, along with strong leadership and communication skills. The ideal candidate will have a Bachelor's degree (CPA a plus) and 7+ years of experience in quote-to-cash or a similar finance role within a public company.
Must have:
  • 7+ years QTC experience
  • Strong leadership & team management
  • Public company experience & internal controls
  • Subscription billing & collections expertise
  • Project management & system implementation
  • Excellent communication & stakeholder management
Good to have:
  • CPA
Perks:
  • Equity packages
  • Health benefits
  • 401k
  • Inclusive parental leave
  • Vibe & Thrive allowance
  • Flexible leave options

Job Details

Company Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub San Francisco, which is now home to our US operations.

 

Job Description

About the team

At Canva, we’re empowering the world to design, and as we scale our Enterprise and B2B offerings, the Revenue Operations team plays a crucial role in ensuring that every dollar flows smoothly.

We’re building a world-class quote-to-cash (QTC) experience—one that’s frictionless, scalable, and customer-focused. As the Revenue Operations Senior Manager, you’ll be at the heart of this mission, owning key AR processes, ensuring accurate billing and payments, and collaborating with teams to drive efficiency and automation. You won’t just be processing transactions—you’ll be shaping how Canva grows its revenue operations to support millions of users worldwide.

 

What you'll do

  • You will lead and mentor a global team of revenue operations specialists, fostering a collaborative and high-performing culture while championing a continuous improvement mindset.
  • Support the sales team, shared services group, and customers for Offline Revenue, ensuring a best-in-class quote-to-cash process, all while providing an excellent customer experience.
  • You'll identify opportunities for process optimization within the quote to cash process, implementing best practices to enhance efficiency and accuracy.
  • Assess existing systems to determine if current and future needs are met. Implement new features / enhancements to existing systems, or implement new automation as necessary to scale with the business.
  • Manage the evaluation, development, and documentation of QTC policies and procedures.
  • Manage Accounts Receivable balances ensuring accounting is in line with public company standards and ensure policies and procedures are in place to maintain healthy balances
  • Work closely with the SOX lead and Accounting team to identify risks and establish key controls within the quote-to-cash cycle to ensure compliance and risk management.

Qualifications

What we're looking for

  • You have a Bachelor's degree in Finance, Accounting, Business Administration, or a related field. CPA is a plus.
  • You have at least 7 years of experience in quote-to-cash or a similar finance role with a passion for delivering exceptional customer service.
  • Strong leadership and team management skills with a proven track record of building and managing high-performing teams.
  • Public company experience with focus on internal controls (design, implementation and execution).
  • You have expertise in subscription billing processes, invoicing, and collections strategies.
  • You have experience in project management, system design and implementation.
  • You have exceptional communication and stakeholder management skills with the ability to effectively collaborate with cross functional teams to drive business process transformation and change management.
  • You are highly organized, and attention to detail, with a willingness to roll up your sleeves and delve deep into processes and systems.
  • Experience with CRM systems (Salesforce preferred).

Additional Information

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $207,000 - $273,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Similar Jobs

Canva - B2B SEO Lead

Canva

San Francisco, California, United States (Remote)
1 Month ago
Imagineio - Graphic Designer

Imagineio

New Delhi, Delhi, India (Hybrid)
1 Day ago
Bohemia Interactive - 2D Graphic Designer

Bohemia Interactive

Bangkok, Bangkok, Thailand (On-Site)
2 Months ago
Canva - Software Engineer - Developer Platform

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Canva - Frontend Engineer – Export Team

Canva

Melbourne, Victoria, Australia (Remote)
1 Month ago
Tesla - Operations Coordinator

Tesla

Vienna, Vienna, Austria (On-Site)
2 Months ago
Fliff  Inc  - Head of Risk & Trading

Fliff Inc

Philadelphia, Pennsylvania, United States (On-Site)
3 Months ago
Google - Mosquito Biologist/Scientist

Google

Singapore (On-Site)
2 Weeks ago
Tesla - Delivery Advisor

Tesla

Dortmund, North Rhine-Westphalia, Germany (On-Site)
2 Months ago
Tesla - Mobile Service Technician

Tesla

Rogaland, Norway (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Canva - Voice of Customer Program Manager

Canva

Melbourne, Victoria, Australia (Remote)
1 Month ago
Team Liquid - Short Form Strategist & Social Media Manager

Team Liquid

São Paulo, State Of São Paulo, Brazil (On-Site)
3 Weeks ago
ByteDance - Human Resources Apprenticeship Program

ByteDance

Gurugram, Haryana, India (On-Site)
1 Month ago
ByteDance - Human Resources Apprenticeship Program, ByteDance – Trust & Safety India - 2025 Start

ByteDance

Gurugram, Haryana, India (On-Site)
1 Month ago
VX Media - Public Relations Specialist

VX Media

New York, New York, United States (On-Site)
6 Months ago
Canva - Senior Frontend Engineer - Cross Platform

Canva

Sydney, New South Wales, Australia (Remote)
3 Weeks ago
onwards Search - Social Producer/Editor

onwards Search

East Aurora, New York, United States (Hybrid)
2 Hours ago
Canva - Staff Software Engineer - Data Platform

Canva

Perth, Western Australia, Australia (Remote)
1 Month ago
Canva - Revenue Operations Manager, NPI

Canva

Austin, Texas, United States (Remote)
3 Weeks ago
Canva - Senior Systems Engineer - Productivity Systems

Canva

Makati, Metro Manila, Philippines (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Glean - Data Science, Product

Glean

Palo Alto, California, United States (On-Site)
5 Months ago
Visa - Director, NA Visa Direct Cross Border Bank Account Manager

Visa

Ashburn, Virginia, United States (Hybrid)
2 Weeks ago
Rockstar Games - Tech Lead, Analytics Engineering

Rockstar Games

New York, New York, United States (On-Site)
1 Month ago
Capcom - Manager, Payroll & Benefits

Capcom

California, United States (Hybrid)
1 Month ago
Google - Software Engineer III, Google Cloud Security and Privacy

Google

Sunnyvale, California, United States (On-Site)
5 Months ago
Google - Database Engineer

Google

Fremont, California, United States (On-Site)
1 Week ago
Google - Senior Software Engineer, Infrastructure

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - MultiModal Generative Model)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Warner Bros Games - Senior Artist, Character

Warner Bros Games

Salt Lake City, Utah, United States (Hybrid)
7 Months ago
Riot Games - Principal VFX Artist - Unpublished R&D Product

Riot Games

Los Angeles, California, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Google - Partner Operations Manager, YouTube

Google

Singapore (On-Site)
1 Week ago
Easygo - Payments & Senior Fraud Analyst

Easygo

Bogotá, Bogota, Colombia (On-Site)
2 Weeks ago
Google - Analyst, Process Excellence

Google

Hyderabad, Telangana, India (On-Site)
2 Weeks ago
NVIDIA - Senior Technical Program Manager - GPU Clusters

NVIDIA

Washington, United States (On-Site)
1 Month ago
Google - Service Delivery Manager, Ads Content Operations

Google

Hyderabad, Telangana, India (On-Site)
2 Weeks ago
Bungie - Release Manager

Bungie

(Hybrid)
1 Month ago
Fliff  Inc  - Payments and Fraud Analyst

Fliff Inc

Philadelphia, Pennsylvania, United States (On-Site)
9 Months ago
Every matrix - Head of Managed Services

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
Morning Star - Director, Total Rewards

Morning Star

Mumbai, Maharashtra, India (Hybrid)
7 Months ago
IGT - Product Trainer II

IGT

Rhode Island, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded