Google Workspace Expansion Sales Specialist

1 Month ago • 10-11 Years • Business Development

Job Summary

Job Description

As a Google Workspace Expansion Sales Specialist, you'll be a key member of the Google Cloud team, inspiring leading companies to utilize Google Workspace, Search, and Chrome. You'll advocate for our products, focusing on customer needs and providing innovative solutions. Responsibilities include collaborating with internal teams (Renewals, Customer Engineering, etc.) to drive feature enhancements and product adoption. You will work with GCP Field Sales Representatives, implementation partners, and the wider Google Workspace teams to build and execute renewal and expansion plans. This role requires managing customer relationships, conducting business reviews, progressing sales pipelines, and developing fluency in Google Workspace internal processes. You'll also be responsible for meeting with customers and partners to generate quotes and close agreements.
Must have:
  • Bachelor's degree or equivalent experience
  • 10+ years SaaS/Collaboration tools experience
  • Enterprise account management experience
  • Cross-functional collaboration skills
  • Territory business plan execution
  • Reseller ecosystem collaboration
  • Excellent account management, communication, and presentation skills
Good to have:
  • 11+ years building enterprise partnerships
  • Cross-selling and up-selling experience

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in Software as a Service (SaaS) or Collaboration, and Productivity tools business.
  • Experience in managing Enterprise, Corporate accounts with business cycles.

Preferred qualifications:

  • 11 years of experience building business partnerships with enterprise customers.
  • Ability to build relationships and deliver results in a cross-functional environment.
  • Ability to plan, pitch and execute a territory business plan.
  • Ability to work through and with a reseller ecosystem to scale the business.
  • Excellent account management skills to identify cross-selling and up-selling opportunities within the existing account base.
  • Excellent communication, presentation, and problem-solving skills.

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

In this role, you will serve as the customer advocate, collaborating with Renewals, Customer Engineering, Technical Sales Engineering, and Product Management teams to drive feature enhancements. Furthermore, you will be responsible for driving product adoption within accounts, either directly or by leveraging partner resources.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the Google Cloud Platform (GCP) Field Sales Representative (FSR's), implementation Partners and the wider Google Workspace teams and resources to build and execute well structured renewal and expansion plans.
  • Manage customer relationships including regular direct onsite meetings with customers and partners. Conduct quarterly business reviews for your key accounts.
  • Progress current open pipeline to close within the FY and develop new short, medium and long term opportunity pipeline.
  • Develop fluency on Google Workspace internal business processes, systems, resources and data.
  • Meet with customers and partners and provide approved quotes leading to closed and executed Google Workspace agreements.

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