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Guest Experience Manager Entertainment Seasonal

The Walt Disney Company

Florida, United States (On-site)

Guest Experience Manager Entertainment Seasonal

2 Weeks ago • 3 Years + • Events

About the job

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leadership

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Job Description

The Entertainment Guest Experience Manager (Casual Temporary) supports Entertainment Operations and Production teams in managing live shows at Walt Disney World. Responsibilities include overseeing daily entertainment offerings (Characters, Parades, Stage Shows, etc.), ensuring creative intent is maintained, coordinating show elements (performers, technicians, costuming), managing show maintenance, and overseeing performer and technician schedules, payments, and reporting. The role requires strong leadership and collaboration skills, managing multiple unionized teams and various departments. Experience in stage management, event management, and familiarity with lighting, audio, and special effects are crucial.

Must have:

3+ years in Stage Management or Event Management
3+ years of professional leadership experience
Experience leading multiple unionized teams
Knowledge of lighting, audio, and special effects
Proficiency in multiple software programs

Perks:

Health and savings benefits
Educational opportunities
Special Disney extras

Job Summary:

Job Description

The Entertainment Guest Experience Manager (Casual Temporary (on-call, intermittent)) position supports the Entertainment Operations and Production teams with the presentation, management and oversight of a variety of live show entertainment offerings in the Walt Disney World Parks and Resorts. You will oversee daily live entertainment offerings with focus on Characters, Parades, Stage Show, Disney Photo Imaging, Atmosphere, Conventions, and Special Events. As Entertainment Guest Experience Manager you will have a complete understanding of the creative intent, and be able to maintain that vision throughout an event and live show entertainment offering.

You will report to an Entertainment Proprietor.

You Will:

Help with the coordination and presentation of shows, and integrating and supervising all show elements including performers, technicians, costuming, cosmetology, maintenance and Park Operations.
Oversee show maintenance including coordinating brush-up rehearsals, lighting and audio calls, scenic touch-ups, and communication with costuming teams.
Manage all performers and technicians, coordination and partnership with several other departments, teams and lines of business, while building relationships.
Manage all forms, processes and resources to organize scheduling, payment, labor tracking and reporting tools and provide oversight of daily schedules, and time sheets.

You Have:

Minimum 3 years professional experience in Stage Management, Convention Events, or other live show event management
Minimum 3 years professional leadership experience
Understanding of leading multiple unionized teams
Familiarity with lighting, audio, special effects, scenic and stage set-up systems
Proficiency with multiple software/computer programs

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at .

#DPEP Media

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About The Company

The Walt Disney Company

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!