The Service Specialist – H2 is responsible for providing after-market service and support of Plug Power’s, GenFuel hydrogen utility infrastructure at customer sites. The role requires strong technical and troubleshooting skills with electro-mechanical and industrial gas systems. They will train and develop Field Service Technicians on H2 system maintenance and procedures. This role is vital to supporting the reputation for the reliability of Plug Power technology. Core duties include performing detailed surveys of hydrogen infrastructure, maintaining and servicing H2 systems, performing remote diagnostics and troubleshooting. Other responsibilities include providing emergency support, providing customer training and troubleshooting of high-pressure hydrogen systems.