IT Desktop Engineer
Job Summary
Job Description
Enphase Energy seeks an IT Desktop Support Specialist in Eschborn, Germany to provide technical support to local and remote sites. Responsibilities include troubleshooting desktop systems, managing networks and servers, configuring LAN/wireless networks, managing user accounts, implementing network solutions, and collaborating with global teams. The ideal candidate will have at least 2 years of experience in desktop support within a multinational organization, proficiency in troubleshooting networking systems, strong knowledge of operating systems and hardware, fluency in English and German, and excellent communication skills. The role offers a hybrid work setup after initial training and various benefits.
Must have:
- 2+ years desktop support experience
- Troubleshooting networking systems
- Operating systems & hardware knowledge
- Fluent English & German
- Excellent communication skills
Good to have:
- Linux experience
Perks:
- Competitive compensation & benefits
- Quarterly performance bonuses
- Company stock shares
- Collaborative work environment
- Training & professional development
- Career growth opportunities
- Hybrid work options
5 skills required
Job Details
Description
Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with more than 76 million products installed across more than 150 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
About the role
We’re looking for an IT Desktop Support Specialist to join our team in Eschborn, Germany and provide exceptional technical support to ensure seamless IT operations across our local and remote sites. Reporting to the Europe Supervisor based in the Netherlands, you will play a key role in setting up, troubleshooting, and managing desktop infrastructure while collaborating with global teams on network and security initiatives.
This role offers the chance to work in a dynamic, fast-paced environment where you can develop your skills, contribute to impactful projects, and advance your career in IT. If you thrive in a collaborative setting and are passionate about problem-solving and technology, this is the opportunity for you.
What You Will Do
- Provide technical support: Assist end-users in resolving networking, software, and hardware issues via phone, email, and in person.
- Desktop support and maintenance: Handle daily technical tasks, including troubleshooting desktop systems and managing data networks and servers.
- Network operations: Configure and troubleshoot LAN (routing and switching) and wireless networks, working with architects to optimize performance.
- System administration: Manage user accounts, password resets, authentication processes, and system upgrades.
- Implement solutions: Design and deploy new network solutions or enhance existing ones to improve efficiency and reliability.
- Collaborate and communicate: Work closely with vendors, cross-functional teams, and global colleagues to address and resolve issues promptly.
- Documentation and processes: Maintain and update standard operating procedures, best practices, and customer service guidelines related to network architecture.
What You Bring
- Experience: At least 2 years of experience in desktop support within a multinational organization.
- Education: Bachelor’s degree or equivalent work experience is preferred.
- Technical skills: Proficiency in troubleshooting networking systems (LAN, wireless, etc.). Strong knowledge of operating systems, software installations, and hardware maintenance. Linux experience is highly desirable.
- Language skills: Fluent in English (minimum B2 level) and the local language (essential).
- Soft skills: Excellent communication and interpersonal skills. Highly organized, detail-oriented, and process-driven. A proactive, customer-focused mindset with the ability to manage tasks effectively in a fast-paced environment.
- Location: Based in or near Eschborn, Germany.
What We Offer
- Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
- Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company stock shares, and other benefits.
- Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
- Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
- Career growth: We offer opportunities for advancement, with pathways into more technical roles or leadership positions as you grow within the company.
- Hybrid work options: After completing your initial training, enjoy the flexibility of a hybrid work setup.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
Please submit all CV-s in English.
Similar Jobs
NVIDIA
Santa Clara, California, United States (On-Site)
• 3 Weeks ago
Samsung Semiconductor
San Jose, California, United States (Hybrid)
• 2 Months ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
Tesla
North Holland, Netherlands (On-Site)
• 2 Months ago
NVIDIA
Shanghai, Shanghai, China (On-Site)
• 2 Weeks ago
Get notifed when new similar jobs are uploaded
Jobs in Frankfurt, Hessen, Germany
Collective Ace Group
Berlin, Berlin, Germany (Remote)
• 3 Weeks ago
Get notifed when new similar jobs are uploaded
Administrative Jobs
Get notifed when new similar jobs are uploaded
