• Work closely with team to Provide IT support for daily Ops for all Singapore users
• Collaborate with OIT team to promote OIT Hardware/Software, products, events
• Periodically design newsletter that informs overseas users of our latest events, tips, or updates relating to our projects, products or services, etc.
• Liaise with OIT team on all artworks, image format and design queries.
• Design, improve and maintain the website (iWiki/Confluence).
• To undertake photography shoots and design brochures for Singapore office events.
• Work with OIT team to design training materials to provide the best DAY 1 experience for new Tencent employees onboarding experience.
• Design the template of overseas IT knowledge documents in one place for overseas users' self-help and regional peer support.
• Align with continuous improvement program focused on business value, process optimization, cost avoidance, cost reductions and IT “Speed to Market.”

Who we are looking for: 

• A creative thinker and enjoy art, technology, and communication.
• Self-motivated, articulate, and passionate about delivering the best result and achieving the highest customer satisfaction. Quick learner.
• Love to create visual compositions to solve problems and communicate ideas through typography,imagery, and color. Unlock the potential of new graphic design technology!
• Collaborative, independent, insistent, flexible, and open-minded. And you see no conflict in any of these things.
• Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
• Cheerful by nature, a great team player
• Customer-oriented and could work at a very fast pace.

Qualifications: 

• Diploma or Degree in Design /Web / Graphic / Creative Multimedia / Social Media or equivalent
• Excellent design skills with a flair for layout and aesthetics
• Highly skilled in video recording & editing, Adobe premiere Pro: Photoshop, InDesign, and After Effects on PC and Mac
• Ability to work under tight deadlines and able to multitask
• Experience in providing desktop support to ensure smooth and effective delivery of IT services is preferred
• Knowledge of collaborative productivity tools, for example, instant messaging, collaboration, workspace, knowledge management, issue resolution, and ticketing, is preferred.
• Fluent in Chinese and English is preferred in order to communicate with various stakeholders in headquarters