Project Manager

As a Project Manager, you are a creative and strategic thinker with a passion for digital projects and an innate drive to understand every detail about a client’s brand, business, and customers.  You thrive in a fast-paced environment, seamlessly moving from client needs to team collaboration, ensuring that every project is delivered with precision and excellence.  With your agency experience, you know how to hit the ground running, manage multidisciplinary teams, and navigate the dynamic flow of creative campaigns and digital deliverables.

You Will:

• Serve as the primary point of contact between the client, internal team, and vendors.
• Guide clients on project success and facilitate consensus
• Align the team with client insights and objectives
• Develop comprehensive project plans with budgets that align with client interests
• Track and communicate project scope, status, and deliverables
• Facilitate meetings and manage risks, ensuring quality in all deliverables
• Foster a collaborative, positive environment that motivates the team to produce award-winning work
• Oversee project budgets, forecasts, POs, and invoices, while identifying and mitigating project risks
• Provide regular project status updates to stakeholders

You Have:

• Advanced English level (At least B2+)
• 2+ years of experience managing digital campaign projects within a marketing agency
• Strong background in fast-paced agency settings or marketing experience on the client side
• Proficiency with office and project management tools (Smartsheet, Excel, MS Project, Jira).
• Strong understanding of project management principles, change management, and revenue forecasting
• Exceptional communication skills, responsiveness to feedback, and leadership abilities
• Solutions-focused mindset with strong attention to detail and are able to maintain organization under pressure.
• Proven skills in managing client conversations around project scope, schedule, and budget

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx