Project Manager

3 Hours ago • 2 Years + • Project Management

Job Summary

Job Description

As a Project Manager, you are a creative and strategic thinker passionate about digital projects. You understand client brands, businesses, and customers, thriving in fast-paced environments. You seamlessly manage client needs and team collaboration, ensuring precise and excellent project delivery. Your agency experience enables you to hit the ground running, manage multidisciplinary teams, and navigate creative campaigns and digital deliverables. Key responsibilities include serving as the primary point of contact, guiding clients on project success, aligning teams with client insights, developing project plans with budgets, tracking scope and deliverables, facilitating meetings, managing risks, fostering a positive team environment, overseeing budgets, and providing status updates.
Must have:
  • Advanced English level (At least B2+)
  • 2+ years of experience managing digital campaign projects in an agency
  • Proficiency with project management tools (Smartsheet, Excel, MS Project, Jira)
  • Strong understanding of project management principles
  • Exceptional communication and leadership skills
  • Solutions-focused mindset with attention to detail
  • Proven skills in managing client conversations regarding scope, schedule, and budget
Good to have:
  • Strong background in fast-paced agency settings or client-side marketing experience
  • Proficiency with office tools (Excel)
  • Knowledge of change management and revenue forecasting
Perks:
  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

As a Project Manager, you are a creative and strategic thinker with a passion for digital projects and an innate drive to understand every detail about a client’s brand, business, and customers.  You thrive in a fast-paced environment, seamlessly moving from client needs to team collaboration, ensuring that every project is delivered with precision and excellence.  With your agency experience, you know how to hit the ground running, manage multidisciplinary teams, and navigate the dynamic flow of creative campaigns and digital deliverables.


You Will:

  • Serve as the primary point of contact between the client, internal team, and vendors.
  • Guide clients on project success and facilitate consensus
  • Align the team with client insights and objectives
  • Develop comprehensive project plans with budgets that align with client interests
  • Track and communicate project scope, status, and deliverables
  • Facilitate meetings and manage risks, ensuring quality in all deliverables
  • Foster a collaborative, positive environment that motivates the team to produce award-winning work
  • Oversee project budgets, forecasts, POs, and invoices, while identifying and mitigating project risks
  • Provide regular project status updates to stakeholders

 

You Have:

  • Advanced English level (At least B2+)
  • 2+ years of experience managing digital campaign projects within a marketing agency
  • Strong background in fast-paced agency settings or marketing experience on the client side
  • Proficiency with office and project management tools (Smartsheet, Excel, MS Project, Jira).
  • Strong understanding of project management principles, change management, and revenue forecasting
  • Exceptional communication skills, responsiveness to feedback, and leadership abilities
  • Solutions-focused mindset with strong attention to detail and are able to maintain organization under pressure.
  • Proven skills in managing client conversations around project scope, schedule, and budget

 

What We Offer:

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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