Ansible SME Manager

1 Month ago • All levels • Cyber Security

Job Summary

Job Description

This is a fixed-term Ansible SME Manager position at PwC IT Services (US) LLC, working remotely in North Carolina. You'll lead and mentor a team, ensuring successful project planning, budgeting, execution, and completion. Responsibilities include analyzing systems, partnering with leadership, developing team member expertise, and addressing conflicts. Strong Ansible skills and experience managing IT infrastructure are crucial. The role requires effective communication, coaching, and a proactive approach to problem-solving within a professional services environment.
Must have:
  • Ansible expertise
  • IT infrastructure management
  • Team leadership & mentoring
  • Project management skills
  • Problem-solving & conflict resolution
Good to have:
  • Cloud virtualization
  • DevOps practices
  • Continuous Integration/Continuous Delivery (CI/CD)

Job Details

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.

This position will be part of PwC IT Services (US) LLC, a member of the PwC network of firms. PwC IT Services (US) LLC (a wholly owned subsidiary of PwC IT Services Limited) provides technology services to other PwC member firms.  PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see  www.pwc.com/structure for further details.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.

  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

  • Develop skills outside your comfort zone, and encourage others to do the same.

  • Effectively mentor others.

  • Use the review of work as an opportunity to deepen the expertise of team members.

  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.


In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.


Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how businessworks, you play an important role in identifying opportunities that contribute to the success of
our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.


Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:


• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

This is a U.S. based role and PwC IT Services (US) LLC does not intend to hire external job seekers who will need, now or in the future, PwC IT Services (US) LLC sponsorship through the H-1B lottery.

Prior PwC experience preferred.


All qualified applicants will receive consideration for employment at PwC IT Services (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC IT Services (US) LLC is proud to be an affirmative action and equal opportunity employer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Engineering, Cloud Virtualization, Coaching and Feedback, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Data Infrastructure, DevOps Practices, Embracing Change, Emotional Regulation, Empathy, Hardware Troubleshooting, Inclusion, Infrastructure Architecture, Infrastructure Management, Infrastructure Monitoring, Infrastructure Optimization, Infrastructure Services, Infrastructure Support, Intellectual Curiosity {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

All qualified applicants will receive consideration for employment at PricewaterhouseCoopers ITServices (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PricewaterhouseCoopers ITServices (US) LLC is proud to be an affirmative action and equal opportunity employer.

Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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