Junior IT Specialist at Fool's Theory in Poland

About the job

We are Fool’s Theory, a company from Bielsko-Biała in Poland, creators of the game Seven: The Days Long Gone and The Thaumaturge.
We are actively seeking skilled individuals to join our team to work on a project developed in cooperation with CD PROJEKT RED.

Sounds interesting? Get in touch with us!

Responsibilities

Support employees in the office and remotely.
Troubleshoot network issues across multiple infrastructures.
Troubleshooting hardware issues.
Resolving various software issues.
Facilitating contact between Fool's Theory employees and third-party helpdesks.
Contacting specific contractor departments to resolve issues.
Reporting issues and tracking each issue.
Maintaining and updating technical documentation regularly.
Escalating of issues to IT administrators.
Taking care of the onboarding process on the IT side.
Researching software and hardware solutions.
Software licence management.
Taking care of hardware and software orders.
Entering and managing hardware and software in the inventory system.
Preparation of equipment for new and current employees.
Maintenance and service of equipment.
Other tasks assigned by the employer.

Requirements

Knowledge of Microsoft Windows operating systems.
Minimum secondary education.
Very good communication skills.
Very good analytical skills.
Thoroughness and meticulousness.
Fluency in English at a minimum B2 level.
Willingness to learn, acquire new knowledge and self-development

Nice to have

Mikrotik solutions (Switches, Routers, FireWall).
Active Directory administration.
Virtualization solutions based on Hyper-V/Proxmox/VM-ware.
Operating systems: Microsoft Windows Server >=2019, Linux.
Google Workspace Administration.
Familiarity with management of certain license servers like: Houdini(Side Effects Software Inc), - TopoGun(PixelMachine SRL), SpeedTree(Interactive Data Visualization, Inc.).
Familiarity with Audio Software and audio libraries.
Familiarity with Autodesk & Adobe software.
Software licensing.
Oxari systems.

We offer

Opportunity to work on a compelling project in cooperation with CD PROJEKT RED.
Work in our office in Bielsko-Biała.
Flexible working hours (core hours 10:00-16:00).
English language lessons.
Working in a group of experienced specialists, often gamedev veterans, who are willing to share their knowledge.
Support in industry training courses, conferences and fairs participation (both as a participant or speaker).
Private medical insurance (Enel-med).
Access to MyBenefit platform with a possibility to co-finance a Multisport Card.
Support of psychology professional.

About The Company

We're a collective of AAA veterans who decided to take a break from big productions and find refuge in the mountains of southern Poland. In the past, we've contributed our skills to the critical and commercial successes of games such as The Witcher 3: Wild Hunt or Baldur's Gate 3.

It's our goal to create immersive, story-rich games. From the very beginning of our studio, we focused on creating unique RPG experiences. We're players at heart and deliver the type of games we'd love to play ourselves.

OUR GAMES – The Thaumaturge | Seven: The Days Long Gone