Logistics Operations Manager, Global Server Operations

1 Month ago • 5-10 Years • Logistics • Operations • $108,000 PA - $155,000 PA

Job Summary

Job Description

The Logistics Operations Manager for Global Server Operations at Google will oversee daily logistics for multiple data center locations in North and South America. Responsibilities include managing third-party logistics providers, monitoring KPIs and vendor performance, creating and managing budgets, and improving processes. The role requires managing relationships with internal customers, identifying cost and quality improvement opportunities, and presenting business cases for implementation. Standard services include receiving, shipping, quality control, rack management, cabling, spare parts, decommissions, returns, and RMAs. The ideal candidate will have a strong background in logistics and operations management, experience with third-party vendors, and excellent problem-solving skills.
Must have:
  • 5+ years managing 3rd-party logistics providers
  • 5+ years in logistics & operations management
  • Budget management and cost control
  • Cross-functional project leadership
  • KPI monitoring and vendor performance management
Good to have:
  • Experience in multiple locations
  • Experience with data center operations
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
  • 5 years of experience managing third-party logistics providers/vendors.
  • 5 years of experience in logistics and operations management.

Preferred qualifications:

  • Experience managing operations in multiple locations simultaneously.
  • Ability to be successful in operations management, problem-solving, third-party logistics vendor relationships, budget creation, and cost management.

About the job

Server Operations enables Alphabet to innovate at extraordinary speed and scale within our Data Center and third-party locations. As a Logistics Operations Manager, you will lead and manage all logistics operations required within the Google data center campuses and mini-clusters in North and South America. Standard services include receiving, shipping, quality control, rack movements, rack placement, tray assembly, cabling, spare parts management, decommissions, returns, and RMA's (Return Merchandise Authorizations).

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $108,000-$155,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Own the day-to-day logistics operations management of multiple data center locations.
  • Create, lead, and support cross-functional company initiatives/projects.
  • Manage third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for Key Performance Indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
  • Manage quarterly budgets, invoice control, and capital improvement projects within the locations. Manage relationships with multiple internal customers at data centers.
  • Recognize improvement opportunities to the cost and/or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to the peers and management for approval, and provide ongoing project management.

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