Luxury Retail Sales

• Provide a best in class luxury experience. Includes a warm welcome, tour of facility, ipad set up, and support throughout shopping and selling experience.  This is measured by established conversion and client satisfaction goals.
• Clienteling Responsibilities: Achieve Sales Goals Through Required Outreach: Previous weeks appointments, BOPS, SF Scheduler follow up, Geo Targeted Online Clients. Build and maintain a personal book of clients through establishing relationships 1-10-30 cadence
• Follow inventory guidelines (product location, tethering items for security),  overall visual standards (tags tucked in, straps tucked in, and displays being returned to the proper area after showing to clients.) and  daily opening and closing procedures. 
• Provides excellent service including: answering phones, greeting clients, scheduling appointments and managing drop offs.
• Other duties as assigned.

• Extensive customer service experience in the retail space
• Sales experience
• Proven ability to build strong and long lasting customer relationships 
• Basic knowledge of high-end luxury handbags and accessories
• Excellent verbal and written communication skills
• Strong attention to detail

• Medical, Dental and Vision Coverage 
• FSA options for Medical, Dependent Care & Commuter Benefits 
• Paid Time off, Paid Sick Time, and Paid Holidays 
• 401(k) with generous match program 
• Free Life Insurance and AD&D
• Long Term Disability Insurance
• Employee Discount

Store Hours: Fashionphile's Carlsbad outlet is open Monday - Thursday from 10am - 7pm, Friday and Saturday from 10am - 8pm, and Sunday from 11am - 7pm. This position involves rotating shifts, with a focus on evenings or mid-day schedules.