Operational Risk Manager

About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, the company has been redefining people's relationships with money across Latin America through innovative technology and outstanding customer service. With operations in Brazil, Mexico, and Colombia, Nubank is one of the world’s largest digital banking platforms and technology-leading companies.
Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br .

About the role

We are seeking a data-skilled and experienced hands-on manager to join our Operational Risk team. This position plays a crucial role in leading the development and implementation of our Operational Risk Database from a global perspective while spearheading initiatives to enhance our quantitative capabilities within non-financial risk management.
If you have a strong background in Nubank’s analytical environment, have led projects involving multiple stakeholders, and possess a passion for innovating risk strategies, this opportunity is for you! We are committed to building a robust risk culture that not only meets regulatory expectations but also incorporates cutting-edge practices that support our sustainable organizational growth.
Your mission will involve delivering an Operational Risk Database (BDRO) in accordance with regulatory requirements and further expanding it to a common global approach. This includes internationalization initiatives and driving the implementation of quantitative measures to support data-driven decision-making across risk teams.

Key Responsibilities:

• Leading BDRO Implementation: Oversee the design, development, and global deployment of the Operational Risk Database, ensuring alignment with regulatory requirements and our overarching risk management framework.
• Managing Risk Data: Ensure the integrity, accuracy, and secure handling of BDRO data, which includes defining data governance standards and promoting best practices throughout the organization.
• Collaborating Across Teams: Work closely with various Business Units (BUs) and Business Areas (BAs) to ensure integration and alignment of the BDRO.
• Enhancing Quantitative Capabilities: Design and implement quantitative risk assessment mechanisms to improve risk measurement, monitoring, and reporting practices in the non-financial risk domain.
• Defining and Tracking KPIs and KRIs: Collaborate with stakeholders to establish and monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) related to operational risk processes and initiatives.
• Engaging with Senior Leadership: Regularly interact with senior leadership to provide insights and updates on risk data initiatives, progress, and key findings.

Qualification Requirements:

• Proven experience in leading teams to create and maintain complex data architectures within Nubank.
• Excellent analytical skills with the ability to interpret complex data sets and develop actionable insights.
• Exceptional communication skills, both verbal and written, with the ability to present complex information clearly to diverse stakeholders.
• Ability to lead cross-functional teams and manage multiple projects simultaneously, achieving results within tight deadlines.
• Strong stakeholder management skills.
• Fluent proficiency in Portuguese and English (advanced level required for documentation, communication, and meetings).

Benefits:

• Health, dental, and life insurance
• Meal allowance
• Transportation assistance
• 30 days of paid vacation
• Chance of earning equity at Nubank
• Parking partnership - discounted parking in our office
• Free bike parking with showers available
• NuCare - Our mental health and wellness assistance program
• NuLanguage - Our language learning program
• Gympass partnership
• Extended maternity and paternity Leaves  
• Child care allowance
• ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
• Onsite Health Center - Medical support for every Nubanker in our office

Diversity and Inclusion at Nubank

We want to have a product for everyone, and we build strong and diverse teams that rise to the challenge. We are a team of the most creative people in technology, and we hire with equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation, or background. We are a very process-light organization that values human interactions, and that is an essential part of our culture.

At Nubank, everyone has the opportunity to speak up and participate, grow, and share ideas.