Principal Software Engineer

2 Hours ago • 10 Years + • DevOps

About the job

Job Description

As a Principal Software Engineer at Crunchyroll, you'll work with engineering teams, product managers, and key partners to identify and solve business bottlenecks. You'll improve platform security, evaluate new infrastructure choices, and establish architectural standards. Responsibilities include coaching engineers, participating in the hiring process, writing high-quality code, and diving deep into complex problems to develop innovative solutions. You'll collaborate with various departments, including Finance, Content Operations, and Marketing, to address critical business needs. The role requires extensive experience in building scalable, serverless solutions (GCP/AWS), proficiency in Python and other languages, and a strong understanding of cloud-native infrastructure.
Must have:
  • 10+ years experience in CS/IT
  • 6+ years building scalable, serverless solutions (GCP/AWS)
  • Experience with Python and other languages (JavaScript)
  • Experience leading high-priority projects
  • Building, deploying, and maintaining cloud-native infrastructure
Good to have:
  • Experience at a streaming media company
  • Experience with integration platforms like Mulesoft

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the Role

We are looking for a Principal Software Engineer to join our Enterprise Technology team. We are a team of enterprise technology professionals who oversee the automation, cloud infrastructure, and AI assisted operations that power the finance and monetization systems behind Crunchyroll. You will report to the VP, Enterprise Technology. We are considering applicants for our Dallas location.

About You

We get excited about candidates, like you, because...

  • You have 10+ years experience across computer science or information technology job roles.
  • You have experience developing and leading the highest priority projects, delivering on customer satisfaction while also meeting business expectations.
  • You have 6+ years experience building scalable, serverless solutions in GCP or AWS.
  • You have experience in Python and familiarity with other languages like JavaScript.
  • You enjoy working with engineering teams on easing delivery blockers, listening to issues faced within teams, and providing unbiased, business-focused solutions.
  • You are comfortable leading and maintaining relationships with vendors and partners.
  • You develop and expand your team through interviewing and coaching activities.
  • You code and build quality, scalable software that solves the toughest problems while still being user-friendly.
  • Your documentation sets the standard for all engineers in the organization.
  • You know how to navigate difficult subjects and resolve contentious issues.
  • You advocate for creating new software only when it is necessary, and you can determine when to build a solution versus when to use off the shelf components.
  • You have experience building, deploying, and maintaining cloud native infrastructure.
  • You excel at investigating critical business processes while delegating work to individuals and communicating solutions to partners.
  • You are certain in the face of uncertainty, able to guide teams to success by examining risks and providing unique solutions.
  • You have experience working at a streaming media company (a plus).
  • You have experience working with integration platforms like Mulesoft (a plus).

In this role, you will:

  • Work with engineering teams, product managers, and key partners to understand business critical bottlenecks.
  • Instill engineering excellence across organizational domains through education, tooling, and one-on-one guidance.
  • Improve the security of our platform through better tooling, monitoring, and alerting.
  • Work with operations to evaluate new infrastructure choices and identify architectural standard methodologies with a focus on empowering engineers to operate independently.
  • Support and improve internal processes including engineering, product, and communications.
  • Work closely with Finance, Content Operations,  Marketing, and others from the Senior Management Team to understand critical business problems and provide innovative solutions.
  • You actively participate in the coaching, mentoring of engineers and are a core part of the hiring and recruiting process.
  • You write critical code and make the right trade-offs. You solve sophisticated problems with solutions that are as simple as possible.
  • Dive deeply into highly ambiguous and sophisticated problem spaces to understand core requirements and provide innovative solutions.

#LifeAtCrunchyroll #LI-hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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About The Company

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.


Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation

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