Product Excellence Manager, Ads Platform

1 Month ago • 4 Years + • Product Management

Job Summary

Job Description

The Product Excellence Manager will serve as the interface between gTech services, support, consulting teams, and stakeholders like Product Management, Engineering, and Global Sales. Responsibilities encompass overseeing technical execution and business operations of Google's online advertising, analytics, and platform products, from design to deployment. This role involves developing product and technical strategy, prioritizing projects, and ensuring seamless product launches and customer migrations. The manager will design communication and launch programs, provide partner feedback to improve product features, perform implementation reviews, and resolve technical challenges. They will also identify and optimize business growth opportunities leveraging Google technologies. The role requires strong collaboration, technical leadership, and problem-solving skills.
Must have:
  • Bachelor's degree or equivalent experience
  • 4+ years in technical project management or customer-facing role
  • Data analysis, web technologies, and SQL experience
  • Technical execution and business operations oversight
  • Develop product and technical strategy
  • Collaboration and problem-solving skills
Good to have:
  • Customer-facing experience translating technical concepts
  • Knowledge of advertising market and analytical tools
  • Strong technical leadership and project management skills

Job Details


Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 4 years of experience in a technical project management or a customer-facing role.
  • Experience in Data Analysis, Web Technologies and SQL.

Preferred qualifications:

  • Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
  • Knowledge of the advertising market or online ads landscape and analytical tools.
  • Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
  • Strong technical leadership, project management, analytical problem solving, and troubleshooting skills.

About the job

gTech Ads Enablement strives to empower gTech to deliver exceptional customer experience through (a) product partnership that facilitates a dual feedback loop (b) tooling support (c) L&D and process enhancements (d) testing incubation to improve the quality of AI generated creatives

The Product Practices teams within Enablement deliver quality, scale, and efficiency to how Google commercializes its ad products. It is the liaison between Product and gTech services where needed, and it will be responsible for ensuring that Product launches and customer-facing migrations are seamlessly executed. The Ads Platform (AP) team under the larger MAPP vertical will work across gTech practitioners and product development teams to enable key product priorities for Google Ads platform.

As a Product Excellence Manager, you will be the interface between the services, support and consulting teams across gTech, and other stakeholders, such as Product Management, Engineering, and Global Sales.

From design and conceptualization through to early piloting and wide-scale deployment, you will oversee the technical execution and business operations of Google online advertising, analytics and platform products. You will work on developing product and technical strategy as well as prioritize projects and resources that assist our account management teams and partners.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

Responsibilities

  • Design effective communications and launch programs with partners to ensure that new products and feature releases are tested before broad-scale deployment.
  • Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Global Sales teams.
  • Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
  • Guarantee the technical aspects of integrations by providing necessary documentation and guidance.
  • Identify, drive, and optimize the business growth from new opportunities by leveraging Google technologies.

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