Regional SOC Manager, Global Security Operations Center

3 Weeks ago • 15 Years + • Operations

About the job

Summary

Google is looking for a Regional SOC Manager to lead regional Global Security Operations Center (GSOC) operations by providing technical and operational oversight. You will lead GSOC operations during crisis and incident response and coordinate with other parts of Global Security and Resilience Services (GSRS) and the GSOC ecosystem. You will be a core leader within the GSOC Regional Leadership team and have the knowledge and capability to respond to any global event in support of other GSOC leaders. You will lead a team of diverse employees and extended workforce including shift staff. You will analyze, develop, and strengthen GSOC processes and procedures, and drive development and integration across the GSOC ecosystem. You will empower the team to utilize the resources and knowledge necessary to manage incidents and escalations. You will manage GSOC support requests and field requests from stakeholders. You will communicate and collaborate effectively with leadership and cross-functional colleagues, both inside and outside of GSRS.
Must have:
  • Bachelor's degree or equivalent practical experience
  • 15 years of experience in law enforcement, intelligence, a military role, or similar private sector
  • Experience working in a Security Operations Center
  • Experience managing remote teams
  • Experience with security technologies including CCTV, Access Control, and Incident Management Systems
  • Experience managing security operations and security personnel
  • Experience leading multi-disciplinary teams in a complex, international environment
  • Excellent people management and leadership skills
  • Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation, and subsequent monitoring
  • Excellent problem solving, communication, and collaboration skills
  • Ability to take initiative while building cross-functional relationships
Good to have:
  • Global operational experience in multiple countries and cultures
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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience in law enforcement, intelligence, a military role, or similar private sector.
  • Experience working in a Security Operations Center.

Preferred qualifications:

  • Experience managing remote teams, with global operational experience in multiple countries and cultures.
  • Experience with security technologies including CCTV, Access Control, and Incident Management Systems.
  • Experience managing security operations and security personnel, and delivering high quality, customer-oriented security programs.
  • Experience leading multi-disciplinary teams in a complex, international environment, with excellent people management and leadership skills.
  • Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation, and subsequent monitoring.
  • Excellent problem solving, communication, and collaboration skills, with the ability to take initiative while building cross-functional relationships.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

Responsibilities

  • Lead regional Global Security Operations Center (GSOC) operations by providing technical, and operational oversight. Lead GSOC operations during crisis and incident response and coordinate with other parts of Global Security and Resilience Services (GSRS) and the GSOC ecosystem.
  • Be a core leader within the GSOC Regional Leadership team and have the knowledge and capability to respond to any global event in support of other GSOC leaders.
  • Lead a team of diverse employees and extended workforce including shift staff. Analyze, develop, and strengthen GSOC processes and procedures, and drive development and integration across the GSOC ecosystem.
  • Empower the team to utilize the resources and knowledge necessary to manage incidents and escalations.
  • Manage GSOC support requests and field requests from stakeholders. Communicate and collaborate effectively with leadership and cross-functional colleagues, both inside and outside of GSRS.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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