Registration Advisor
Job Summary
Job Description
The Tesla Registration Advisor in Sydney is a customer-facing role within the Sales and Delivery team. Responsibilities include managing all aspects of vehicle registration, from dealer online systems and number plate management to accurate fee calculations and document preparation. This involves close collaboration with internal and external stakeholders to ensure a seamless customer experience throughout the sales and delivery process. The role requires excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. Additional duties may include customer service, sales support, and participation in phone campaigns.
Must have:
- Customer service experience
- Administrative skills
- Organizational skills
- Attention to detail
- Teamwork
- Vehicle registration process knowledge
Perks:
- Employee Stock Purchase Plan (ESPP)
- Parental leave
- Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Well-being Fund
- Bike to work allowance
- Birthday Leave
- Volunteer Leave
1 skill required
Job Details
What to ExpectWhat You’ll Bring
The Tesla Registration Advisor role is a part of the Sales and Delivery team that works with both internal and external stakeholders to manage all aspects of the vehicle registration process. The role is frequently customer-facing in order provide the highest level of customer service throughout the full sales and delivery cycle.
What You’ll Do- Support the Sales and Delivery team with customer-facing delivery handovers, sales check-in, and other customer experience related activities.
- Contribute and provide best in class experience in every interaction with a specific focus on delivery day
- Work closely with key stakeholders to support customers throughout their Tesla journey
- Manage all aspects of the vehicle registration process, including the dealer online system, number plate management, accurate calculation of local fees and charges, document generation, and dealer management systems
- Prepare and review customer documents (incl. registration documentation) prior to delivery day
- Ensure accurate record keeping and form generation in compliance with local Motor Car Traders Act
- Maintain revenue recognition compliance
- Maintaining Brand and EHS standards and cascading feedback or adjustments to local team
- Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.
- Perform additional responsibilities as assigned to meet business need including Sales, Service and Delivery including phone based campaigns and customer contact
- Customer service and administrative experience highly preferred
- Excellent organization and prioritization skills
- Experience with fast-paced workplaces and comfortable working in this environment
- Ability to work well with others in a team and build relationships with external vendors
- Superior attention to detail
- Bachelor's degree or equivalent experience
Compensation and Benefits
Benefits
In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
- Employee Stock Purchase Plan (ESPP)
- Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
- Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
- Bike to work – $10 per day if you cycle to work
- Birthday Leave & Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.
Similar Jobs
Axon
Boston, Massachusetts, United States (Hybrid)
• 2 Months ago
(On-Site)
• 3 Months ago
(On-Site)
• 3 Months ago
Dublin, County Dublin, Ireland (On-Site)
• 2 Months ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
Axon
Scottsdale, Arizona, United States (Hybrid)
• 2 Months ago
Fluence
Arlington, Virginia, United States (On-Site)
• 3 Months ago
Next Level Business Services
Malvern, Pennsylvania, United States (On-Site)
• 4 Months ago
Get notifed when new similar jobs are uploaded
Jobs in New South Wales, Australia
The Walt Disney Company
Sydney, New South Wales, Australia (On-Site)
• 8 Months ago
USE Insider
Sydney, New South Wales, Australia (On-Site)
• 4 Months ago
Canva
Melbourne, Victoria, Australia (Remote)
• 1 Month ago
Flying Bark Productions
Sydney, New South Wales, Australia (On-Site)
• 6 Months ago
Salesforce
Sydney, New South Wales, Australia (On-Site)
• 4 Months ago
Aristocrat Gaming
North Ryde, New South Wales, Australia (Hybrid)
• 2 Months ago
Get notifed when new similar jobs are uploaded
Business Development Jobs
The Walt Disney Company
Minato City, Tokyo, Japan (On-Site)
• 2 Months ago
Keywords Studios (Player Support)
United States (Remote)
• 1 Month ago
Alpha Sense
Singapore, Singapore (On-Site)
• 3 Months ago
The Walt Disney Company
Copenhagen, Denmark (Hybrid)
• 3 Months ago
Get notifed when new similar jobs are uploaded
About The Company
Tesla is an internet company. Follow us to receive our company updates and job postings.
Get notified when new jobs are added by Tesla
