Scrum Master

1 Year ago • 5 Years + • Project Management

Job Summary

Job Description

Synechron is seeking an experienced and inclusive Scrum Master to lead agile teams in delivering high-value projects efficiently. The Scrum Master will facilitate agile practices, foster collaborative environments, and support continuous improvement across teams. This role is pivotal in ensuring that development initiatives align with organizational goals, are delivered on time, and meet quality standards. The ideal candidate will be a servant leader with strong communication skills and a deep understanding of agile frameworks. The role involves facilitating daily stand-ups, sprint planning, reviews, and retrospectives, coaching teams in Agile principles, removing impediments, managing stakeholder expectations, tracking progress, and supporting scaled Agile initiatives.
Must have:
  • Proficiency in Agile project management tools (Jira, Rally, Azure DevOps)
  • Experience with collaboration platforms (Microsoft Teams, Slack, Confluence)
  • Proficiency in MS Office Suite
  • Deep experience with Scrum, Kanban, and Agile frameworks
  • Experience with Jira, Azure DevOps, Rally
  • Experience with Confluence, MS Teams, Slack
  • Strong communication and stakeholder engagement skills
  • Strong risk management and impediment resolution skills
  • Bachelor’s degree in Computer Science, Information Technology, Business, or related field
Good to have:
  • Agile coaching or training tools/software
  • Portfolio management tools for scaled Agile frameworks (SAFe, LeSS)
  • Experience in scaled Agile frameworks (SAFe, LeSS, Scrum@Scale)
  • Agile certifications (CSM, SPC, PMI-ACP)
Perks:
  • Flexible workplace arrangements
  • Mentoring
  • Internal mobility
  • Learning and development programs

Job Details

Job Summary

Synechron is seeking an experienced and inclusive Scrum Master to lead agile teams in delivering high-value projects efficiently. The Scrum Master will facilitate agile practices, foster collaborative environments, and support continuous improvement across teams. This role is pivotal in ensuring that development initiatives align with organizational goals, are delivered on time, and meet quality standards. The ideal candidate will be a servant leader with strong communication skills and a deep understanding of agile frameworks.

Software Requirements

  • Required:
    • Agile project management tools (e.g., Jira, Rally, Azure DevOps) — proficiency in usage and configuration
    • Collaboration platforms (Microsoft Teams, Slack, Confluence)
    • MS Office Suite (Word, PowerPoint, Excel) for reporting and documentation
  • Preferred:
    • Agile coaching or training tools/software
    • Portfolio management tools for scaled Agile frameworks (e.g., SAFe, LeSS)

Overall Responsibilities

  • Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives to foster collaboration and continuous delivery
  • Coach teams in Agile principles, practices, and values to improve efficiency and quality
  • Remove impediments that hinder team progress and escalate issues when necessary
  • Protect the team from external distractions and manage stakeholder expectations
  • Track and report on project progress, velocity, and team health metrics
  • Collaborate with Product Owners to ensure backlog readiness and clarity
  • Promote a culture of continuous improvement and Agile maturity within teams and across the organization
  • Support scaled Agile initiatives and coordinate across multiple teams as needed
  • Foster a culture of transparency, accountability, and innovation

Technical Skills (By Category)

Project Management Tools & Methodologies

  • Required: Deep experience with Scrum, Kanban, and Agile frameworks — required
  • Preferred: Scaled Agile Frameworks (SAFe, LeSS, Scrum@Scale)

Tools & Platforms

  • Jira, Azure DevOps, Rally — required
  • Confluence, MS Teams, Slack — required

Other Skills

  • Communication and stakeholder engagement — required
  • Risk management and impediment resolution — required

Experience Requirements

  • 5+ years of experience as a Scrum Master or Agile coach in software development environments
  • Proven success leading multiple teams or large projects using Agile methodologies
  • Experience in fast-paced, dynamic organizations and managing cross-functional teams
  • Previous experience working within scaled Agile frameworks is preferred

Day-to-Day Activities

  • Facilitate Agile ceremonies and ensure team adherence to Agile practices
  • Remove process blockers and guide teams in self-organization
  • Collaborate with Product Owners to refine and prioritize backlogs
  • Develop and maintain sprint plans, burn-down charts, and release schedules
  • Coach team members and stakeholders on Agile principles and practices
  • Track team metrics, such as velocity and burn-down, and report on progress
  • Drive continuous improvement initiatives and retrospective actions
  • Support cross-team coordination and dependencies management

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Business, or related field
  • Agile certifications such as Certified ScrumMaster (CSM), SAFe Program Consultant (SPC), PMI-ACP preferred
  • Continuous professional development in Agile practices and tools

Professional Competencies

  • Strong facilitation and coaching skills
  • Excellent interpersonal and communication skills
  • Problem-solving and conflict resolution capabilities
  • Ability to motivate and empower teams
  • Adaptability to changing priorities and organizational needs
  • Ability to build trust and foster collaborative relationships
  • Strong organizational skills and attention to detail

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.


All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

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About The Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies spanend-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in ourFinLabswe develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.Over the last20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of14,500+,and has58offices in 21 countrieswithin key global markets.For more information on the company, please visit ourwebsiteorLinkedIncommunity.

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