Senior Director, Sales Engineering

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Director, Sales Engineering provide a key role supporting the sales of Rocket Software’s products and services. As a senior member of the Go-To-Market team you will be responsible for coordinating a regional organization of Sales Engineers on strategy and methods to increase operational efficiency.

The Senior Director, Sales Engineering will also be responsible for coordination of the regional Sales Engineering leaders across the Americas to ensure the corporate strategy is communicated with each of the operating regions. Additionally, you will share the needs of the team with the global Go-To-Market leadership group.

Additional responsibilities include continual improvement of operational efficiency of the team. This includes talent identification and promotion, reporting and metrics, technical solution validation, onboarding and training of employees, managing the team budget and capacity planning. The successful candidate will be an enthusiastic and professional individual with commercial acumen and professional presentation skills. A natural curiosity for understanding technical environments and willingness to learn about evolving solutions is a must. Experience in managing distributed team members is essential.

Key Responsibilities:

• Communicate defined sales strategy and operational model to Sales Engineering team, monitor and enforce.
• Work with global sales leaders to deliver defined strategy and operational model.
• Effective management of the Sales Engineering team in order to avoid gaps in knowledge and coverage, track utilization and resolve resourcing conflicts as necessary.
• Work as a global Sales Engineering team by sharing resources where appropriate in order to meet the overall sales goals.
• Ensure continuous monitoring, improvement and development of the Sales Engineering team both locally and as part of the global Sales Engineering team where appropriate.
• Support major and strategic sales opportunities and ensure that other relevant members of the Rocket team are engaged as required. Escalate to senior management as appropriate.
• Monitoring and control of budget and expense management.
• Represent the voice of the customer by gathering feedback from them and prospects about the product. This includes how the product compares to the competition, missing functionality, market shifts and other important insights

Minimum Qualifications:

• 15+ years of sales engineering or related work experience
• Experience leading a team of pre-sales engineers
• Expertise with running regionally distributed team
• Strong presentation skills
• Ability to be proactive and self sufficient
• Experience in dealing with customers of differing sizes in a pre-sales setting
• Ability to use Salesforce
• Familiarity with sales methodologies such as Force Management, Solution Selling
• Demonstrated ability to handle objections and think on your feet
• Ability to work with and gain input and resources from multiple teams and disciplines
• Capacity to explain technical solutions to a business focused customer
• Experience in consultative selling of complex services
• History of leading by example
• Experience of working in a high growth technology company is a plus but not required
• Track record of project leadership and successful completion
• Experience of operating in an indirect sales environment

#LI-Remote

What Rocket Software can offer you in USA:

• Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

• Healthcare coverage options to fit you (and your family’s) needs

• Retirement savings, with matching contributions by Rocket Software

• Life and disability coverage

• Leadership and skills training opportunities

• Two paid work days for off-site training

EOE M/F/Vet/Disability.  Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com.  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!