Senior Performance Engineer
Job Summary
Job Description
Coupa is seeking a Senior Performance Engineer to join their team. This role is crucial for supporting Coupa's customer transaction workloads, directly impacting system performance, cost efficiency, competitive advantage, risk mitigation, and continuous improvement. The engineer will ensure applications and systems run optimally with fast response times, efficient resource usage, and high scalability. Responsibilities include analyzing and troubleshooting production performance issues, establishing performance benchmarks, designing and implementing test harnesses, and resolving complex configuration, infrastructure, networking, and application problems that affect performance or capacity. The role involves collaborating with Product Management, Development Engineering, and Cloud Infrastructure teams to optimize application and infrastructure scaling, provide technical assistance for system improvement, monitor production performance using automation and DevOps tools, and conduct proactive end-to-end cluster scalability and performance analysis. The engineer will also analyze root causes for latency, advocate for performance best practices, and continuously seek opportunities to improve the platform, processes, and business.
Must have:
- Production performance issue analysis and troubleshooting
- Establish performance benchmarks
- Troubleshoot complex configuration, infrastructure, networking, and application problems
- Performance engineering design, implementation, and automation
- Performance, scalability analysis and optimizations
- Performance tuning for infrastructure, platforms, and applications
- Use distributed tracing tools/APM (NewRelic, Grafana, Kibana)
- Experience in gatling, AWS, AZURE, ruby/java, MySql, Lunix, microservices
Good to have:
- Domain expert on public cloud, distributed systems, microservices architecture and capacity planning
- Knowledge of systems software and impact of locking, caching and I/O on software performance
- Proven track record in bringing clarity to ambiguous situations
- Ability to facilitate and arbitrate technical discussions
- Work well in a distributed team environment
- BS or MS degree in Computer Science, Engineering, or related discipline, or equivalent experience
Perks:
- Pioneering Technology
- Collaborative Culture
- Global Impact
15 skills required
Job Details
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Senior Performance Engineer to Coupa:
The role of a Performance Engineer is critical in supporting Coupa’s customer transaction workloads, as it directly influences system performance, cost efficiency, competitive advantage, risk mitigation, and continuous improvement.
Performance Engineers ensure that applications and systems run optimally — delivering fast response times, efficient resource usage, and high scalability. Their work plays a key role in identifying and eliminating performance bottlenecks and inefficiencies, which helps avoid costly hardware upgrades and unnecessary software licensing. This not only leads to significant cost savings but also enhances the organization's ability to maximize return on investment (ROI) while delivering a seamless customer experience
What You'll Do:
- Production performance issue analysis and troubleshooting.
- Establish performance benchmarks for the Coupa platform
- Design, implement and maintain a performance certification test harness
- Troubleshoot complex configuration, infrastructure, networking, and application problems that could impact the performance or capacity of the product.
- Collaborate with Product Management, Development Engineering, and Cloud Infrastructure teams to find the optimal way to scale applications and the infrastructure.
- Provide technical assistance to improve system performance, capacity, reliability, and scalability.
- Monitor and manage production performance using automation and modern DevOps tools.
- Proactive end-to-end cluster scalability, performance, and exceptions analysis.
- Analyze root cause for latency in individual components and across the system.
- Continually look for opportunities to improve our platform, process, and business.
- Be an evangelist for performance best practices and tools
What You Will Bring to Coupa:
- At least 8 years of experience in Performance Analysis and troubleshooting of production systems
- Domain expert on public cloud, distributed system, micro services architecture and capacity planning
- Experienced in Performance engineering design, implementing, and automating benchmarks
- Proven experience in performance, scalability analysis and optimizations
- Demonstrated knowledge of systems software and understand the impact of locking, caching and I/O on software performance
- Proven Performance tuning experience for infrastructure, platforms, and application
- Proven track record in bringing clarity to ambiguous situations. Ability to facilitate and arbitrate technical discussions, and to make challenging calls or recommendations; Work well in a distributed team environment.
- Experienced in distributed tracing tools/APM such as NewRelic, Grafana, Kibana to collect traces, metrics, and logs and create meaningful dashboards and alerts.
- Experience in gatling, AWS, AZURE, ruby/java, MySql, Lunix, microservices etc.
- BS or MS degree in Computer Science, Engineering, or a related technical discipline, or equivalent experience
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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